Windows 8 and 8.1 Forums


User Not Showing Up On Logon Screen

  1. #1


    Posts : 9
    Windows 8.1 Home Premium x64

    User Not Showing Up On Logon Screen


    Hello,

    I recently upgraded from Windows 8 to Windows 8.1. It was fine until I decided to change my account to a microsoft account. After logging out and restarting, I could not see my user on the log on screen. It still showed up in Control Panel and PC Settings after logging in as another Admin.

    To try to fix this I created a new user and was going to copy files into it but this new user didn't show up either.

    Is this a Win 8.1 bug or is there something you have to do?

    I can always revert to Windows 8 because I backed up my computer before updating but I would not prefer this.

    Thanks,
    997R8V10

      My System SpecsSystem Spec

  2. #2


    Posts : 22,577
    64-bit Windows 10


    Hello 997R8V10, and welcome to Eight Forums.

    Do you have a back arrow at the top left corner to click on to show all users on the sign in screen instead of just the last user?

    Signing in to Windows 8

    Use the tutorial below to see what details it shows for the affected user account, and post them here to see if it may reveal a cause for it not showing up on the sign in screen.

    User Accounts - View Detailed Information About in Windows
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1 Home Premium x64


    Thanks for the quick reply:

    It doesn't show the back arrow and it shows all 3/5 users. The two missing are my old and newly created accounts.

    I will run the tutorial when I get home from work.

    Thanks,
    997R8V10
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8.1 Home Premium x64


    Hello,

    Here is the result from the command you showed me:

    Code:
    AccountType=512
    Description=
    Disabled=FALSE
    Domain=PRITHVI-DESKTOP
    FullName=Admin
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=Admin
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=S-1-5-21-869959332-1655164965-2100007950-1012
    SIDType=1
    Status=OK
    
    
    
    
    AccountType=512
    Description=Built-in account for administering the computer/domain
    Disabled=TRUE
    Domain=PRITHVI-DESKTOP
    FullName=
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=Administrator
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=S-1-5-21-869959332-1655164965-2100007950-500
    SIDType=1
    Status=Degraded
    
    
    
    
    AccountType=512
    Description=Built-in account for guest access to the computer/domain
    Disabled=TRUE
    Domain=PRITHVI-DESKTOP
    FullName=
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=Guest
    PasswordChangeable=FALSE
    PasswordExpires=FALSE
    PasswordRequired=FALSE
    SID=S-1-5-21-869959332-1655164965-2100007950-501
    SIDType=1
    Status=Degraded
    
    
    
    
    AccountType=512
    Description=
    Disabled=FALSE
    Domain=PRITHVI-DESKTOP
    FullName=
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=Prithv?
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=
    SIDType=
    Status=OK
    
    
    
    
    AccountType=512
    Description=
    Disabled=FALSE
    Domain=PRITHVI-DESKTOP
    FullName=PrithviSiteSvcAcct
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=PrithviSiteSvcAcct
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=S-1-5-21-869959332-1655164965-2100007950-1011
    SIDType=1
    Status=OK
    
    
    
    
    AccountType=512
    Description=
    Disabled=FALSE
    Domain=PRITHVI-DESKTOP
    FullName=pshivaraman
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=pshivaraman
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=S-1-5-21-869959332-1655164965-2100007950-1015
    SIDType=1
    Status=OK
    
    
    
    
    AccountType=512
    Description=
    Disabled=FALSE
    Domain=PRITHVI-DESKTOP
    FullName=Thilly
    InstallDate=
    LocalAccount=TRUE
    Lockout=FALSE
    Name=Thilly
    PasswordChangeable=TRUE
    PasswordExpires=FALSE
    PasswordRequired=TRUE
    SID=S-1-5-21-869959332-1655164965-2100007950-1005
    SIDType=1
    Status=OK
    Users "pshivaraman" and "prithvishivaraman00@*****" aren't showing up.
    Last edited by Brink; 30 Jul 2014 at 18:20. Reason: removed email address
      My System SpecsSystem Spec

  5. #5


    Posts : 22,577
    64-bit Windows 10


    I don't see anything wrong. Here's the accounts it shows me. Check to see if that is what you are seeing as well.

    • Admin - Enabled, and should show on the sign in screen.
    • Administrator (built-in elevated Administrator) - disabled
    • Guest - disabled
    • Prithv? - Enabled, and should show on the sign in screen.
    • PrithviSiteSvcAcct - Enabled, and should show on the sign in screen.
    • pshivaraman - Enabled, and should show on the sign in screen.
    • Thilly - Enabled, and should show on the sign in screen.


    As a test, sign in to your "Admin" account, and delete those two user accounts, and any other that you do not want. Afterwards, create them again to see if they show up afterwards.

    Be sure to back up anything that you do not want to lose from those accounts first.

    User Account - Delete - Windows 7 Help Forums

    User Account - Add a New User in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8.1 Home Premium x64


    As a test, I deleted pshivaraman and recreated it. Same issue.

    Also, I just got a new computer with windows 8.1 and it seems to work fine. It seems like upgrading and editing user accounts is a bad idea. I want to give this problem another day but I'm seriously considering a.win 8.1 factory reset.
      My System SpecsSystem Spec

  7. #7


    Posts : 22,577
    64-bit Windows 10


    You might see if a refresh may work to try and avoid a full reset.

    Refresh Windows 8
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1 Home Premium x64


    Well,

    I didn't do a refresh but I did a factory reset because my computer is junky and that seemed to reset to windows 8 instead of 8.1. So I set it up then immediately updated to 8.1. Is there a better way to install a fresh 8.1?
      My System SpecsSystem Spec

  9. #9


    Posts : 22,577
    64-bit Windows 10


    I'm afraid not with an OEM copy of Windows that came preinstalled.

    I'm glad you got everything sorted, but sorry it took a reset.
      My System SpecsSystem Spec

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