Windows 8 and 8.1 Forums

Choosing Account Picture

  1. #11


    Posts : 22,564
    64-bit Windows 10


    What's the location of the folder that the images are in?

    As a test, copy an image to one of your local folders (ex: "C:\Users\(user-name)\Pictures") to see if everything works with it there instead.

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  2. #12


    Posts : 29
    Win 8.1 Pro x64


    I changed the location of all my local folders away from drive C (which is a SSD) to another drive. So all my pictures are in "My Pictures" but not on C drive.
    Having said that, I have the exact same structure on our other Windows 8.1 PC and everything works just fine on that one.
    So I guess something has got chewed up somewhere, somehow!
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  3. #13


    Posts : 22,564
    64-bit Windows 10


    Ah, ok. Moving your user folders can sometimes introduce unknown issues like this.

    If you like, move your user folders back to C. Instead, create a new folder on the other drive to store you images in, and add that folder to your Pictures library.

    User Folders - Restore Default Location - Windows 7 Help Forums

    Library - Add a Folder to in Windows 8
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  4. #14


    Posts : 29
    Win 8.1 Pro x64


    The mystery remains!
    I moved all my user folders back to their default locations (C:\Users\User\...) without moving their contents.
    I included the folder containing all my pictures in the Pictures Library.
    Result - no change I'm afraid.
    In the meantime I managed to change the Lock Screen Picture by using third party software.
    I think I may just have to live with this problem as the number of times I might change Account Picture and Lock Screen Picture is very limited. It just feels a little unsatisfactory to leave the problem unresolved.
    Many thanks for your help.
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  5. #15


    Posts : 22,564
    64-bit Windows 10


    Odd. Do the thumbnails display properly if the images were located on a local folder on C:?
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  6. #16


    Posts : 29
    Win 8.1 Pro x64


    OK I just tried that and no, I still just see the Windows Photo Viewer icons as before.
      My System SpecsSystem Spec

  7. #17


    Posts : 22,564
    64-bit Windows 10


    Well, you might see if refreshing Windows may be able to sort it.

    Refresh Windows 8
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Choosing Account Picture
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