Windows 8 and 8.1 Forums


hotmail password problems on laptop

  1. #1


    Posts : 2
    windows 8

    hotmail password problems on laptop


    Laptop did an update and I had to sign in again with my hotmail. I forgot my hotmail password, so did a new one. It works fine (smartphone, pc etc). Went to sign in on laptop but before I could put in the NEW password it wants my OLD one. Well - if I could remember the old one I would not have done a new one. PLEASE HELP with this!!!

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello cedarhill, and welcome to Eight Forums.

    If this is for your Microsoft account, then you could use step 5 in Option Two of the tutorial below to reset your password online at Microsoft.

    Microsoft Account Password - Change or Reset in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    I had this problem two days ago...tried to sign in again now, worked fine with new password. Guess it took a while for the new password to be found/recognized...
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    Great news. Yeah, sometimes it takes a bit for it to fully sync.
      My System SpecsSystem Spec

hotmail password problems on laptop
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