User account has lost all permissions to apps and files

Runnyspoon

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I'm at a bit of a loss on this one... My wife's laptop sat unused for a week while she was away. Upon return, none of her applications (OpenOffice, iTunes, etc) would open and she couldn't access any of her files (docs, images, music, etc). She was getting a permission denied error. Looking a little closer, she doesn't have permissions for anything. A bit of fiddling and some reboots and we're no closer. I can log into the laptop using my credentials and I have access to everything, including her files.

My wife's account is a Microsoft live account, while mine is a local account. They are both members of the Administrators group. Nothing was installed just before she went away or while she was away. I can't figure out what would have caused this. There's a lot of history in her account that she doesn't want to lose and have to rebuild (browser favourites, iTunes library, etc). Everything is still there.

any thoughts would be really appreciated.

TIA
Runnyspoon
 

My Computer

System One

  • OS
    Win 8
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo
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