Windows 8 and 8.1 Forums


Users exist, but don't show up.

  1. #1


    Posts : 16
    Windows 8.1

    Users exist, but don't show up.


    Hello,
    WIN 8.1

    I have 3 users set up on my PC. I see all 3 on the logon screen. I can sign on to each one. Up until last night, I could see all 3 when exploring the c-drive. Now, all I see is 1 of them. This is what I see under Users:

    ADMIN <--this is an administrator account.
    Default
    Default.migrated
    Public
    User

    ADMIN is the only user I see. I can see it while logged on to each account. I have an online backup service which used to see all of the users and backed them up. Last night, it couldn't find them. What could have happened? Should I try restoring to the last restore point? Thanks.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,576
    64-bit Windows 10


    Hello Alant,

    A restore point dated before this happened would be a good first option to try to fix this with.
      My System SpecsSystem Spec

  3. #3


    Posts : 16
    Windows 8.1


    Ok. No difference...
      My System SpecsSystem Spec

  4. #4


    Posts : 22,576
    64-bit Windows 10


    If you type net users in a command prompt and press Enter, do you see the user accounts listed?
      My System SpecsSystem Spec

  5. #5


    Posts : 16
    Windows 8.1


    I see 3. 1 is "Administrator". The second one is there that I don't see on the drive. ADMIN is not there. The third is there, but it is named what I had it before I renamed it.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,576
    64-bit Windows 10


    That's normal for the original account's name to show up there.

    Since you don't have a Pro edition of Windows 8, check using OPTION TWO in the tutorial below to see if the missing accounts may be disabled. If so, you can just enable them again.

    User Account - Enable or Disable - Windows 7 Help Forums
      My System SpecsSystem Spec

  7. #7


    Posts : 16
    Windows 8.1


    The accounts aren't listed. Would it matter that I created the original account as a Microsoft account and later switched it to a local account?
      My System SpecsSystem Spec

  8. #8


    Posts : 16
    Windows 8.1


    Sorry. Wasn't in the elevated command prompt:

    net user displays
    ADMIN Administrator Kids
    Guest myoldid

    net user mynewid

    dsays the username could not be found
      My System SpecsSystem Spec

  9. #9


    Posts : 22,576
    64-bit Windows 10


    It shows the account name as "myoldid" instead of "mynewid".
      My System SpecsSystem Spec

  10. #10


    Posts : 16
    Windows 8.1


    Update: I just created 2 test accounts: Test Standard Account and Test Admin Account. The only account I can see in the Users on the c-drive is ADMIN. That's also the only user I can when signed on as another user. Even my online backup only see the ADMIN account. At a loss..
      My System SpecsSystem Spec

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Users exist, but don't show up.
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