Windows 8 and 8.1 Forums


Windows 8.1 username/password mixup on bootup

  1. #1


    Posts : 22
    win 8.1

    Windows 8.1 username/password mixup on bootup


    I have recently set up a Win 8.1 notebook and from a cold boot Win comes up with a confusion by showing part of my email address as user (a hangover from a MS account) but, after saying that the username is incorrect, then allows me to enter my local account / network creds.

    I decided that, since the machine could go on the road from time to time, I would reintroduce the need for username and password. I would like to tidy up this mixed-up situation by having to enter my local account details and not have this 'error' message from dear old MS pop up. Having part of my email address appear on bootup is hardly helpful in terms of security.

    This is not a major issue, but I would be very grateful for advice as to how to clear this up.

      My System SpecsSystem Spec

  2. #2


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey,

    Here is how to switch to an MS account... just follow it and do the reverse: Microsoft Account - Switch to in Windows 8

    If that doesn't work, you could try renaming your account: User Account Name - Change in Windows 8

    If that doesn't work, it may require you to create a new account and then delete the old. This can be an arduous process depending on what you have on your computer, and what you'd need to transfer over. hope this helps
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    win 8.1


    Thanks for your reply, Dusty.

    However, what I am describing is an annoyance rather than a crucial problem that needs a complex solution.

    I have obviously switched to a local account (Accounts shows that I have a local account and that I am the owner.) Why, then, is an error message coming up saying that the creds are incorrect and then, amazingly, putting in my local creds continues the process?

    If I have to go into complex procedures to fix up Microsoft's error, then I will just have to let sleeping dogs lie. This hiccup doesn't occur after hibernation, which I will do mostly.

    I don't mind putting in my details on bootup, as the machine could find itself away from home. I am just objecting to having to put in my creds after Microsoft has mistakenly assumed that I must put in creds associated with a Microsoft account.
      My System SpecsSystem Spec

  4. #4


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    I'm just taking a stab in the dark, but would changing the password help? Honestly, I'm not 100% sure on a solution.

    Give this a try to fix corruption, other than that, I am unsure: SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    win 8.1


    Dusty

    I have just had another go at this. I switched to my Microsoft account and rebooted. The lunacy continued: 'The username or password is incorrect.' Oh yeah. They were fine when I switched to the MS account before rebooting. The problem seemed to be that my email address was truncated. I had thought that this was a security thing, but I don't think it is now. I completed it and added my password and I was in. I rebooted again and, surprise, the username or password was incorrect. This time I used another account, my local account. I was able to get in by entering name and password. And all along I have said in Control Panel that users don't need to give a password.

    My objection to the MS account is that the owner is identified on screen. Not good. I tried to just use a single name and no go. Is MS dedicated to letting the whole world know who owns the PC?

    I have returned to a local account and just one name and am resigned to having to fudge things to boot up my own machine.

    I am sure that others must have encountered this rubbish. Surely MS hasn't singled me out.
      My System SpecsSystem Spec

  6. #6


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    No, first I've heard of it actually. The transition to and from an MS account is supposed to (and usually is) flawless.

    If you were to create a second account, my guess would be that that second account would be fine. Even if you use an MS account. If you do decide to create a second account, you might be able to test and see if it works or not. That way we can find out if it is a problem with your profile, or the operating system as a whole. Up to you.
      My System SpecsSystem Spec

  7. #7


    Posts : 22
    win 8.1


    Don't know how it happened but eventually, after many switches between accounts, I am able to boot up via a local account with or without a password and without an error message. Looks as if MS finally got the message. If I switched to a MS account, the error message that either the username or password was crook kept appearing. It is unnecessary to back up data to the cloud, etc. on this machine. As I have said, I am concerned at MS's disregard for security by insisting on users adding first name and surname to a MS account and disallowing just one name appearing on screen. I can't see why a user can't insist on Fred rather than Fred Smith appearing.

    One thing I tried but couldn't see how was to remove the MS account altogether and create a new one, which I think you were suggesting. If I ever need to use a MS account on this PC, I will just have to manually add the creds and ignore the 'error' message.

    Thanks for your interest and comments.
      My System SpecsSystem Spec

  8. #8


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey again mate,

    Found some stuff that will help you.
    ::You do not NEED an MS local user account to use your computer or apps, but you will need a Microsoft (email) account to use apps. I just think you have to enter your email credentials every new app, where if you used a MS local user account, it automatically enters your credentials.
    Tutorials to switch to and from an MS account:
    Microsoft Account - Switch to in Windows 8
    Local Account - Switch to in Windows 8

    And a gold mine for you, rename your account (should be either one): User Account Name - Change in Windows 8 *Edit* I do see it still requires first, last name for an MS account, but it should be able to just be an alias.

    *Edit* lol I already posted this stuff. I'm going to get some sleep before I cause some damage. I'll look into this a bit more tomorrow, sorry for the false positives! hehe
      My System SpecsSystem Spec

  9. #9


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    And yes, I was describing creating a new local standard user or local Microsoft user account and deleting the old, if it works better for you. I know errors like that would drive me up the wall (slight OCD problem, even had to capitalize OCD...) This is to get rid of problems with the current account, but by no means necessary. Good luck!

    User Account - Add a New User in Windows 8
    Last edited by DustSailor; 31 Mar 2014 at 11:37.
      My System SpecsSystem Spec

  10. #10


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    You could try going into event viewer and finding the exact error to post for me to see, or tell me exactly what it says when it happens. I just don't know what error you're getting. It is just the standard wrong username or password prompt? Still check event viewer to see if it has anything there.
      My System SpecsSystem Spec

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Windows 8.1 username/password mixup on bootup
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