Windows 8 and 8.1 Forums

Can no longer login to my PC using my Windows Live Account

  1. #1

    Posts : 1
    Windows 8

    Can no longer login to my PC using my Windows Live Account


    I am really stuck and could do with some help.

    I am using Windows 8 on my laptop which uses my Windows Live account to login. Problem is it has suddenly stopped letting me log in and I'm locked out. The message I get is "You can't sign into your PC at the moment. Go to to fix the problem or try the last password you used on this PC". I hadn't changed anything which may have made it do this.

    I have tried the following but nothing is working:

    - Changed my password in my Live account
    - Used a previous password
    - Plugged my laptop into a network cable rather than using just Wifi
    - Rolled my laptop to a previous time

    I can't refresh as it needs the password but I can access the command prompt. I'm not knowledgeable on command prompts so not sure what I could do here which might help resolve it. I also don't want to lose any files.

    Any help would be great...thanks!

      My System SpecsSystem Spec

  2. #2

    Posts : 1,875
    Windows 10 Pro Prieview x64

    Did you change your password here ?

    You could also try to enable the default administrator account from option one here Built-in Administrator Account - Enable or Disable in Windows 8 and this may let you set the password - at least you could save your files.
      My System SpecsSystem Spec

  3. #3

    Posts : 1
    Windows 8.1 64 bit

    Well I haven't tried this in awhile (since windows XP), but back in the day at high school we were able to get pass the windows login screen by booting into safe mode.

    Here is a link on how to start in safe mode.

    How to start Windows in Safe Mode

    Also How to enable the F8 key to start Safe Mode in Windows 8
      My System SpecsSystem Spec

Can no longer login to my PC using my Windows Live Account
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