Hi
I am really stuck and could do with some help.
I am using Windows 8 on my laptop which uses my Windows Live account to login. Problem is it has suddenly stopped letting me log in and I'm locked out. The message I get is "You can't sign into your PC at the moment. Go to account.live.com to fix the problem or try the last password you used on this PC". I hadn't changed anything which may have made it do this.
I have tried the following but nothing is working:
- Changed my password in my Live account
- Used a previous password
- Plugged my laptop into a network cable rather than using just Wifi
- Rolled my laptop to a previous time
I can't refresh as it needs the password but I can access the command prompt. I'm not knowledgeable on command prompts so not sure what I could do here which might help resolve it. I also don't want to lose any files.
Any help would be great...thanks!
I am really stuck and could do with some help.
I am using Windows 8 on my laptop which uses my Windows Live account to login. Problem is it has suddenly stopped letting me log in and I'm locked out. The message I get is "You can't sign into your PC at the moment. Go to account.live.com to fix the problem or try the last password you used on this PC". I hadn't changed anything which may have made it do this.
I have tried the following but nothing is working:
- Changed my password in my Live account
- Used a previous password
- Plugged my laptop into a network cable rather than using just Wifi
- Rolled my laptop to a previous time
I can't refresh as it needs the password but I can access the command prompt. I'm not knowledgeable on command prompts so not sure what I could do here which might help resolve it. I also don't want to lose any files.
Any help would be great...thanks!
My Computer
System One
-
- OS
- Windows 8