Windows 8 and 8.1 Forums


Added user account Windows does not create user profile

  1. #1


    Posts : 11
    Windows 8.1

    Added user account Windows does not create user profile


    I need to add another standard user. I have one admin account and one standard user.

    After adding the second standard account name and password on Control Panel
    I get the confirmation that the new user can now sign in.

    However,I get this famous message that the profile service cannot open.

    I looked into C:users and find
    Default.migrated
    Default
    Public
    Administrator
    First standard user

    But not the newly created user account. Nor can I find it in the Registry ProfileService.

    Why does Window lye to me saying the new user account is available but it did not create it?

      My System SpecsSystem Spec

  2. #2


    Posts : 1,720
    Windows 8.1 Pro


    Did you sign out of your account and then try to sign in to the new one?
    The new user folder won't be created until you sign in and set up the account.

    User Account - Add a New User in Windows 8
    Last edited by Brink; 25 Feb 2014 at 23:09. Reason: added tutorial link for more info
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1


    Of course, I logged out after setting up the new account and tried to sign in and get the error message
    that Profile services cannot open.
    Then I restarted the system and tried to sign in to the new account, same error.
    The I shut down the system and tried to sign in again the same error.

    The new account with picture and name aways shows up on the beginning blue screen
    together with the two other accounts. Only to the new account gives the error message.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,875
    Windows 10 Pro Prieview x64
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8.1


    Thanks for the link. I think it does not apply in my case, It talks about
    changing the profile SID in the registry. I have no profile to change
    that is the problem: Windows created a user account but not the profile.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Sorry, you did say that. What happens if you delete and recreate it? What happens if you try to create another account? Same issue?
      My System SpecsSystem Spec

  7. #7


    Posts : 660
    windows 8.1


    There is another thread cannot create more than one user account with your problem.
    If a factory recovery does not help, you might take it back to the store and change it for another/new PC.
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8.1


    Thanks for the link. Motown describes exactly the problem I have.

    As to the remedy: what is a factory reset?

    I do not have a DVD with the system, it came preloaded from HP.

    Guarantee period expired (only one year).

    I am considering the options;

    Buying Windows 7 and throwing out Windows 8
    Installing Linux ?
      My System SpecsSystem Spec

  9. #9


    Posts : 660
    windows 8.1


    As to the remedy: what is a factory reset?

    Because you have a desktop HP p71490 you must use system recovery.

    I do not have a DVD with the system, it came preloaded from HP.

    Was your desktop preloaded with 8.1. or a other windows OS.

    When it is 8.1. do you still have the system recovery image on your harddisk or did you make system recovery discs.

    See for what is a system recovery and how to do system recovery chapter 3 in Troubleshooting and maintenance guide Manuals for HP Pavilion p7-1490 Desktop PC | HP® Support

    P.s,
    Did you already first tried a windows system restore

    Or SFC/Scannow see tutorial SFC /SCANNOW Command - Run in Windows 8

    Or DISM see tutorial DISM - Fixing Component Store Corruption in Windows 8
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    Windows 8.1


    Yes, I tried a system restore: same error.

    The PC came with Windows 8. I have installed the upgrade to 8.1.

    Probably I should now try the system recovery from the D: drive?
      My System SpecsSystem Spec

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Added user account Windows does not create user profile
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