Windows 8 and 8.1 Forums


Is there a way to reset a Microsoft account?

  1. #1


    Posts : 21
    Windows 8.1 Pro 64-Bit

    Is there a way to reset a Microsoft account?


    Hi all,

    Is there a way to reset a microsoft account?
    Several times I have formatted and reinstalled and each time when it asks whether I want to use the settings already assigned to my profile or not...and selecting No...it still seems to be bring things over like the wallpaper etc.

    So to be clear, fresh install....during final stages, it asks to create a login or sign in using a microsoft account which is what I do.
    when I do this, it asks whether I want to use the settings already on the profile...I say no I want to set it up as a new PC and yet still wallpaper comes back (Sony vaio wallpaper)

    I'm just thinking if the wallpaper comes back..what else does?
    So I want to know whether there is a way (apart from closing the account and recreating it) to reset the profile so nothing is attached to it.

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello AJ,

    You could remove your synced settings from SkyDrive to not have them available anymore.

    To prevent this you would need to either turn off syncing, or turn of syncing for only the Appearance setting and any others you don't want to sync.
    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 21
    Windows 8.1 Pro 64-Bit


    Excellent thanks Brink
    I did have a quick search but I guess my terms were wrong.
    Also I def selected setup as a new PC but I wonder once you're in and signed in, it then syncs back to the account?

    Hopefully if anyone has any ideas in regards to the performance issue (another thread), I'll do another format/install and this time ensure it does not sync at the same time.
    Deleted the existing saved settings either way.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    You're welcome.

    I hope your performance issue gets sorted soon as well.
      My System SpecsSystem Spec

Is there a way to reset a Microsoft account?
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