After changing family safety to being managed locally on the PC, I can not switch it back to being managed via the website. When I try, I get the message "Sorry, the service isn't available right now. Please try again later". I have tried several times over several weeks and I get the same error. I'm running Windows 8.1 full version on Dell Venue 8 Pro tablet. I have turned off Windows firewall to eliminate that as a suspect. I can only find one service that seems related to Family Safety, and that is the one for legacy Vista support. It is set to manual, stopped. Setting it to auto and starting it does not help. I can find no entry in the events viewer for this. Maybe I'm looking in the wrong place, since event viewer is no longer as simple as it used to be. I'm not new to Windows. I am an MCSE, but this one has be stumped. Any ideas?