Windows 8 and 8.1 Forums


returning PC to get another PC. how to remove MS acct

  1. #1


    Posts : 1,127
    Windows 8.1 Pro

    returning PC to get another PC. how to remove MS acct


    Hello.

    I'm looking to exchange a 32GB Asus Transformer T100 PC we just received to get a 64GB version. What is the process for removing the Microsoft account from the PC that we are returning?

    I assume putting the Microsoft account on the new PC is simply a matter of logging into the account.

    But I want the returned PC to be clear of any user info.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello dirtyvu,

    If you like, you could reset Windows and set it up with a dummy local account. If it doesn't give you an option to select a local account during setup, disconnect the internet to get an error with the MS account info to then be asked to setup a local account instead. Resetting Windows will also wipe everything as well.

    Reset Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

returning PC to get another PC. how to remove MS acct
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