Windows 8 and 8.1 Forums


Lost user account from main screen after upgrading to 8.1

  1. #1


    Posts : 1
    windows 8 pro

    Lost user account from main screen after upgrading to 8.1


    Hi, I upgraded to from 8 to 8.1 last night and now my main account is not showing up on the front screen for me to be able to log into it. All the other accounts are there. I've looked in 'C\Users' and the folder is still in there, any idea what's going on and how I can reinstate it? I also had a look at the restore point so I could 'roll back' but there's not a point in there from before the update, I thought update always set a restore point automatically? Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Win 8.1


    Try this 4.
    Type in elevated cmd window "net user username password /add" and hit Enter. **[Replace 'username' and 'password' with your desired username and password]** 1. Go to C:\Users\(Your-Corrupted-Profile-Name)\. C: can be different according to the drive, where you have installed Windows 8. 2. Copy all files except three files : NtUser.dat NtUser.ini NtUser.log If you cannot find the last file then there will be two log file with .LOG1 and .LOG2 extensions. Leave these Files 3. Go to C:\Users\(New-User-Profile-name)\ 4. Paste all those copied files here. Now delete the corrupted profile. You have successfully transferred all information and settings of the corrupted profile to the newly created User Profile.
      My System SpecsSystem Spec

  3. #3


    Posts : 279
    64-bit Windows 8.1 Pro


    This thread is six months old and not likely to get a reply..
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Win 8.1


    Quote Originally Posted by Tews View Post
    This thread is six months old and not likely to get a reply..
    Thanks just happened to come across it.
      My System SpecsSystem Spec

Lost user account from main screen after upgrading to 8.1
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