Windows 8 and 8.1 Forums


help - windows 8 account downgraded to guest account

  1. #1


    Posts : 1
    windows 8

    help - windows 8 account downgraded to guest account


    please help me!!

    I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.

    having read other peoples posts i believe i may have to restore the computer back to factory settings but i am cannot figure out how to do this without being the administrator.

    Please help me!

      My System SpecsSystem Spec

  2. #2


    Posts : 17
    Windows 8.1


    Go to menu boot: winkey + C > Settings > Power > Shift + Restart > Troubleshoot > Restore
    maybe it could help.
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Create another account & make it Administrator.
    Then you can change yours to Administrator & remove the other account.
      My System SpecsSystem Spec

  4. #4


    Posts : 1
    Windows8 Enterprise


    How do I make the other account administrator?
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Eivin View Post
    How do I make the other account administrator?
    See pictures:

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Click image for larger version

    Hope this helps.
      My System SpecsSystem Spec

  6. #6


    Your only account got downgraded to guest?
    Try running the suggestion by David, but in safe mode. Login to safe mode using the Built-in administrator account (It will show as "Administrator".
      My System SpecsSystem Spec

help - windows 8 account downgraded to guest account
Related Threads
Hello all, My gf decided she wanted her admin account name changed on her Windows 8 machine from her first and last name. I edited her account name so that only her first name showed up. I used Netplwiz and everything seemed to go well. Upon rebooting the machine, somehow her guest account (which...
My kid uses Guest Account in Windows 8.1. The Family Safety seems unable to apply to the Guest Account, right? So I have to create another account with the Family Safety applied. But, my kid does not want to lose all game data in the Guest Account. How to move all the data from the Guest Account...
Hello, I only have one windows 8.1 account and somehow It is set to guest only/password protected. There is no way to switch my account from guest to admin either. When I try to install something or try to change anything in my control panel it asks for the administrator password, but it does...
Hello, I volunteer to help maintain a set of computers for members of the local senior center. We have a small lab running mostly Windows 7, one station is running Linux, one is a Mac and the last runs Windows 8.1 with a touch screen. Yesterday we got a new computer donation and we...
Solved Unable to Update Windows in Guest Account in Windows Updates & Activation
Hi, I just clean installed Windows 8.1 Pro & observed that it won't let me update in the Guest account. I am able to update in my account (Admin) & also the Metro update. Attached is the screenshot of the error when I try updating in the Guest account. I have tried restarting several times to no...
How to Turn On or Off Guest Account in Windows 8 and 8.1 A guest account is a local account for users who don't have a permanent account on your PC or domain. It allows people (guest) to use your PC without having access to your personal files. Users signed in to the guest account can't...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook