please help me!!
I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.
having read other peoples posts i believe i may have to restore the computer back to factory settings but i am cannot figure out how to do this without being the administrator.
Please help me!
I bought a shiny new laptop yesterday with windows 8 pre-installed. After setting a few things up, i restarted the computer for the first time. At this time the computer downloaded many updates. On start up since my user account has been downgraded to a guest account. This is the only account on the computer, as such i do not have administrator rights and i am unable to log in as an administrator.
having read other peoples posts i believe i may have to restore the computer back to factory settings but i am cannot figure out how to do this without being the administrator.
Please help me!
My Computer
System One
-
- OS
- windows 8