Windows 8 and 8.1 Forums

Error in Capturing Pin

  1. #1

    Error in Capturing Pin


    I get the following error: "An Error occurred in capturing pin; Try again later". How to Create, Change, or Remove a PIN:

    As per this tutorial, my credential manager service is also automatic and running. Still, I am unable to generate Pin or picture Password.

    Help is appreciated..

      My System SpecsSystem Spec

  2. #2


    Posts : 22,584
    64-bit Windows 10


    Hello Sudarshan,

    Is your PC part of a domain?
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by Brink View Post
    Hello Sudarshan,

    Is your PC part of a domain?
    No.. it is workgroup only
      My System SpecsSystem Spec

  4. #4


    Posts : 22,584
    64-bit Windows 10


    As a test to see if it may be something with your network settings, see if doing this may help:

    • Open the System window (Control Panel (icons view))
    • Click on Advanced system settings link on left.
    • Click on Computer Name tab in System Properties.
    • Click on Network ID button.
    • Select (dot) the This is a home computer; it's not part of a business network option, and click on Next.
    • Click on OK in System Properties, click on Finish, and restart the PC.
    • See if you may be able to create a PIN now.


    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by Brink View Post
    As a test to see if it may be something with your network settings, see if doing this may help:

    • Open the System window (Control Panel (icons view))
    • Click on Advanced system settings link on left.
    • Click on Computer Name tab in System Properties.
    • Click on Network ID button.
    • Select (dot) the This is a home computer; it's not part of a business network option, and click on Next.
    • Click on OK in System Properties, click on Finish, and restart the PC.
    • See if you may be able to create a PIN now.


    Click image for larger version
    Followed in ditto; Restarted; Still the same problem in capturing pin.

    When I use picture password, gestures were captured and successful. But, in the end, I get enrollment failure.

    I change to different users (even with admin rights); Still the same problem.

    Regards
      My System SpecsSystem Spec

  6. #6


    Posts : 22,584
    64-bit Windows 10


    In that case, you might see if running a sfc /scannow command may help if a corrupted file may be at fault.

    Otherwise you may need to refresh Windows 8.
      My System SpecsSystem Spec

  7. #7


    upon running, windows resource protection found corrupt files but was unable to fix some of them. I am unable to open CBS.log file, even at elevated command prompt. My windows seemed to be working fine, except for these 2 log-in method errors. I am able to log in otherwise with legacy password without problem.. Let me run sfc / scannow complete of times to see if these runs fix the problem.
    Regards
      My System SpecsSystem Spec

Error in Capturing Pin
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