Windows 8 and 8.1 Forums


Can't change account picture / lock screen's picture

  1. #1


    Posts : 1
    Windows 8 64 Bit Pro

    Can't change account picture / lock screen's picture


    I got this error message "Setting the account picture failed, please try again". I need to know how to fix this, i got this error after i browsed the pic i wanted to use, if you guys know how to fix this thing, I'll thank you here's the screenshot, I'm not using a pirated copy of this OS, please help!

      My System SpecsSystem Spec

  2. #2


    Posts : 17
    windows 10Pro x64


    I don't know what may happen,but I think it worth to try:
    First of all, go to C:\ProgramData\Microsoft
    and copy the Default Account Pictures folder and then rename it to any name,after this open the original Default Account Pictures folder and delete the picture and the data file which belong to the user and try to change accaunt picture

      My System SpecsSystem Spec

  3. #3


    Posts : 1
    Windows 8 x64


    Gelashvili - I'm not sure I understand. I tried some variant of your instructions, but wasn't sure what you meant. Still can't change the lock screen and user picture. I copied the folder, but it was named USER Account Pictures not DEFAULT Account Pictures. So I copy the folder - to where? And which one do I rename? And from which to I delete info?
      My System SpecsSystem Spec

  4. #4


    Posts : 17
    windows 10Pro x64


    Hi,I have the folder called default accaunt picture:Screenshot by Lightshot
    Copying default accaunt picture folder is for backup,and...when you have copied the folder then delete the default accaunt picture folder which is original[located in C:\ProgramData\Microsoft].
    I hope it's simple to understand for you now
      My System SpecsSystem Spec

  5. #5


    Posts : 34
    Windows 8.1 Single Language English

    Unable to change Local Account Picture in Win 8.1


    Hi,

    I am unable to change my profile picture in my Win'8.1 64-bit PC. It shows the error as below
    Account picture error
    Setting the account picture failed. Please try again.

    I tried suggestion given in earlier post, but it didn't help. In fact, perhaps as I am sole user/account on my PC, it doesn't create a User Account Pictures folder under C:\ProgramData\Microsoft folder.

    Have attached screen-shot of error, if it helps. Hope there's another solution to this issue !

    Ramesh
    Attached Thumbnails Attached Thumbnails Win-Acct-Picture-Change-Error.jpg  
      My System SpecsSystem Spec

Can't change account picture / lock screen's picture
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