musicbox202
New Member
- Messages
- 1
Hi,
I turned on my computer two days ago, logged in as per usual, same pic and same password, the Windows 8 default screen appeared and my customed desktop had gone!
I eventually found my user under My Computer (Network) and all my files are still there but I can't make this the default user and I cant find my Microsoft programs 365 Home, so I am unable to open any of my files. I have tried system restore and it fails.
I have gone into User Accounts and it wont change the type of account. Any changes that I make are gone next time I open or restart my computer.
I have tried running *.exe for the Microsoft programs but that doesn't work either.
I have searched every where for a solution with no results.
Please help I don't want to have to start again!
I turned on my computer two days ago, logged in as per usual, same pic and same password, the Windows 8 default screen appeared and my customed desktop had gone!
I eventually found my user under My Computer (Network) and all my files are still there but I can't make this the default user and I cant find my Microsoft programs 365 Home, so I am unable to open any of my files. I have tried system restore and it fails.
I have gone into User Accounts and it wont change the type of account. Any changes that I make are gone next time I open or restart my computer.
I have tried running *.exe for the Microsoft programs but that doesn't work either.
I have searched every where for a solution with no results.
Please help I don't want to have to start again!
My Computer
System One
-
- OS
- Windows 8
- Computer type
- Laptop
- System Manufacturer/Model
- DELL