User Account changed, microsoft 365 gone

musicbox202

New Member
Messages
1
Hi,
I turned on my computer two days ago, logged in as per usual, same pic and same password, the Windows 8 default screen appeared and my customed desktop had gone!

I eventually found my user under My Computer (Network) and all my files are still there but I can't make this the default user and I cant find my Microsoft programs 365 Home, so I am unable to open any of my files. I have tried system restore and it fails.

I have gone into User Accounts and it wont change the type of account. Any changes that I make are gone next time I open or restart my computer.

I have tried running *.exe for the Microsoft programs but that doesn't work either.

I have searched every where for a solution with no results.

Please help I don't want to have to start again!
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    DELL
Hello musicbox, and welcome to Eight Forums.

From your description it sounds like you are in a temporary account from getting the "Your user profile was not loaded correctly! You have been logged on with a temporary profile." error.

If so, then you might see if this may be able to help. It applies to Windows 8 as well.

User Profile Error - Logged on with a Temporary Profile

Hope this helps, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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