Windows 8 and 8.1 Forums

Cannot access Admin settings

  1. #1


    Posts : 2
    Win 8

    Cannot access Admin settings


    Hi there,

    I have a Dell laptop running Windows 8. It is 3 months old.

    I have lost my admin rights to the computer - I cannot make changes. Therefore, I cannot do a system restore.

    I tried booting up in safe mode and turning on the admin rights via command prompt and typing "net user administrator /active:yes". It tell me 'access is denied'. I think it said "error code 5".

    It may or may not be coincidence but I had installed Classic Shell a week before this problem occurred.

    Thank you for any help. I really don't want to pump more money into a new computer by having it repaired. Cheers!

      My System SpecsSystem Spec

  2. #2


    Posts : 480
    Windows 8 Pro x64


    Hi,

    1. Type cmd on the start screen, press Ctrl+Shift+Enter. What happens?
    2. Type cmd on the start screen, enter whoami /groups >> %userprofile%\desktop\whoami.txt and attach the file.
    3. Do you have or can you get a hold of the installation DVD or recovery disk?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8


    Quote Originally Posted by Vadikan View Post
    Hi,

    1. Type cmd on the start screen, press Ctrl+Shift+Enter. What happens?
    2. Type cmd on the start screen, enter whoami /groups >> %userprofile%\desktop\whoami.txt and attach the file.
    3. Do you have or can you get a hold of the installation DVD or recovery disk?
    Thank you so much for taking the time to help. I had already backed up my important files, so after a frustrating few days, I decided to reset my computer completely.

    The problem is fixed.
      My System SpecsSystem Spec

Cannot access Admin settings
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