Windows 8 and 8.1 Forums


The User Profile Service service failed the sign-in after

  1. #1

    The User Profile Service service failed the sign-in after


    The User Profile Service service failed the sign-in. I reimaged the pc with Easeus Todo Backup and I get the above message.


    Can't start in safe mode or use a restore point. I may have used the image from one of my other gigabyte desktops.

    Is there any way I can make this work?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello sparhawk,

    You might see if refreshing Windows 8 at boot may be able to.

    Hope this helps.
      My System SpecsSystem Spec

  3. #3


    Thanks for the speedy reply...will give it a go.
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by Brink View Post
    Hello sparhawk,

    You might see if refreshing Windows 8 at boot may be able to.

    Hope this helps.
    Was hoping to not need to reinstall my appps. Will a custom clean install save my programs?

    Is there any way I could fix this by editing the registry?
      My System SpecsSystem Spec

  5. #5


    Posts : 22,565
    64-bit Windows 10


    You could see if you may be able to do the steps in the tutorial below. Since you are not able to boot into Safe Mode, you may not be able to unless you have another administrator account to work in.

    User Profile Service failed the sign-in - Fix in Windows 8
    Last edited by Brink; 12 Jan 2014 at 17:53. Reason: updated
      My System SpecsSystem Spec

  6. #6


    Do not have another Admin account. Question, if I copy the user profiles from my win 8 pc that may have been the image I used to the pc with the error might windows start, although I don't know where and which data I should copy.
      My System SpecsSystem Spec

  7. #7


    Posts : 22,565
    64-bit Windows 10


    Sorry, but you would not be able to copy user profiles over like that. It just wouldn't work.

    It looks like refreshing Windows 8 at boot may be the only option here to avoid a clean install. It will only be the desktop apps and Windows Updates that will have to be reinstalled.
      My System SpecsSystem Spec

  8. #8


    OK Thanks...Several programs will not reinstall as my keys were only good for onetime install.
      My System SpecsSystem Spec

  9. #9


    Brink , found another image and used parogon rescue....it worked.
      My System SpecsSystem Spec

  10. #10


    Posts : 22,565
    64-bit Windows 10


    Perfect. That's great news.
      My System SpecsSystem Spec

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