Lock screen: PIN cannot be entered, password rejected

Animadversor

New Member
Messages
6
Windows 8 Pro 64-bit


The system is set to start the screen saver after 10 minutes, and to display the logon screen on resume.


The power settings are:

Sleep after: Never

Allow hybrid sleep: On

Turn off display after: 20 minutes

Require a password on wakeup: Yes


The system is set to display a screen requesting a PIN rather than a password.


When I went to access the system, I clicked the screen and the prompt for the PIN was displayed as usual. However, when I typed in my PIN using the keypad (Num Lock was on), nothing appeared in the field. I then switched to the password prompt and entered my password. I could see the usual obscuring dots in the field, and there is no doubt that I struck the correct keys, however my password was rejected twice. I rebooted the system and everything was normal.


Anybody have any idea of what's going on? Is it possibly a hardware problem with the keyboard?
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro with Media Center 64-bit [Version 6.3.9600]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 560s
    CPU
    Intel Core 2 Duo E7500 @ 2.93GHz Wolfdale 45nm Technology
    Motherboard
    Dell Inc. 018D1Y (CPU 1) Version A02
    Memory
    8192 MBytes in 4 DIMMs
    Graphics Card(s)
    Intel G45/G43/P45 Chipset - Integrated Graphics 0 [A3] [DELL]
    Sound Card
    Intel ICH10 - High Definition Audio Controller [A0]
    Monitor(s) Displays
    LG W2240 (analog)
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi HDS721010CLA330 ATA Device
    Keyboard
    Dell SK-8185 USB keyboard
    Mouse
    Dell Optical Mouse
    Antivirus
    Avast Free Antivirus 2015.10.2.2218
All I could thing was the keyboard wire could of came a little loose and are you sure didnt have caps on.
 

My Computer

System One

  • OS
    pro Windows 8 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R
    Browser
    Chrome
    Antivirus
    AVG

My Computer

System One

  • OS
    Microsoft Windows 8.1 Pro with Media Center 64-bit [Version 6.3.9600]
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell Inspiron 560s
    CPU
    Intel Core 2 Duo E7500 @ 2.93GHz Wolfdale 45nm Technology
    Motherboard
    Dell Inc. 018D1Y (CPU 1) Version A02
    Memory
    8192 MBytes in 4 DIMMs
    Graphics Card(s)
    Intel G45/G43/P45 Chipset - Integrated Graphics 0 [A3] [DELL]
    Sound Card
    Intel ICH10 - High Definition Audio Controller [A0]
    Monitor(s) Displays
    LG W2240 (analog)
    Screen Resolution
    1920x1080
    Hard Drives
    Hitachi HDS721010CLA330 ATA Device
    Keyboard
    Dell SK-8185 USB keyboard
    Mouse
    Dell Optical Mouse
    Antivirus
    Avast Free Antivirus 2015.10.2.2218
Ok well I don't know it could need a hardware error
 

My Computer

System One

  • OS
    pro Windows 8 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Dell Inspiron 15R
    Browser
    Chrome
    Antivirus
    AVG
Back
Top