Windows 8 and 8.1 Forums


Lock screen: PIN cannot be entered, password rejected

  1. #1


    Posts : 6
    Microsoft Windows 8.1 Pro with Media Center 64-bit [Version 6.3.9600]

    Lock screen: PIN cannot be entered, password rejected


    Windows 8 Pro 64-bit


    The system is set to start the screen saver after 10 minutes, and to display the logon screen on resume.


    The power settings are:

    Sleep after: Never

    Allow hybrid sleep: On

    Turn off display after: 20 minutes

    Require a password on wakeup: Yes


    The system is set to display a screen requesting a PIN rather than a password.


    When I went to access the system, I clicked the screen and the prompt for the PIN was displayed as usual. However, when I typed in my PIN using the keypad (Num Lock was on), nothing appeared in the field. I then switched to the password prompt and entered my password. I could see the usual obscuring dots in the field, and there is no doubt that I struck the correct keys, however my password was rejected twice. I rebooted the system and everything was normal.


    Anybody have any idea of what's going on? Is it possibly a hardware problem with the keyboard?

      My System SpecsSystem Spec

  2. #2


    Posts : 41
    pro Windows 8 64-bit


    All I could thing was the keyboard wire could of came a little loose and are you sure didnt have caps on.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Microsoft Windows 8.1 Pro with Media Center 64-bit [Version 6.3.9600]


    Quote Originally Posted by Sammystech View Post
    All I could thing was the keyboard wire could of came a little loose and are you sure didnt have caps on.
    No and no.
      My System SpecsSystem Spec

  4. #4


    Posts : 41
    pro Windows 8 64-bit


    Ok well I don't know it could need a hardware error
      My System SpecsSystem Spec

Lock screen: PIN cannot be entered, password rejected
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