Windows 8 and 8.1 Forums


User Profile Service not loading a profile

  1. #1


    Posts : 2
    Windows 8

    User Profile Service not loading a profile


    Hi,

    just bougth ASUS Vivobook Smart ME400 and tried to set it up. But first tiume it tried to log in i get "The user profile service service failed the sign in. User profile cannot be loaded". I can't do anything but restart or tyr again with the same result. I've tried to read other with the same problem but they all require that you can log in to some other account. I don't have one and don't know how to restart the pad in safe mode.

    Could you please advise how to get this sorted??

    Regards

      My System SpecsSystem Spec

  2. #2


    Posts : 22,584
    64-bit Windows 10


    Hello Joh, and welcome to Eight Forums.

    You might see if the tutorial below may be able to help. It applies to Windows 8 as well. Be sure to read all of it for all options.

    User Profile Service failed the sign-in - Fix in Windows 8


    Hope this helps,
    Shawn
    Last edited by Brink; 12 Jan 2014 at 17:52. Reason: updated
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8

    Don't work


    Hi Shawn,

    Thanks for the advise but i can't log in to the device at all and do not now how to enter safe mode. All the solutions seems to cater to me being able to get logged in one way or the other. That is my problem i don't get to do anything but get to the login screen. Since it's a pad i don't have a keyboard to push selected buttons to halt boot at any stage.

    Regards
      My System SpecsSystem Spec

  4. #4


    Posts : 22,584
    64-bit Windows 10


    Well, since you just bought it, I would take it back and exchange it for another one. It shouldn't do that out of the box like that.
      My System SpecsSystem Spec

User Profile Service not loading a profile
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