Windows 8 and 8.1 Forums


Windows 8 Microsoft Account Corrupted?

  1. #1


    Posts : 3
    Windows 8 x64

    Windows 8 Microsoft Account Corrupted?


    I have an existing Microsoft with XBox live attached from years ago.
    Yesterday, I decided to finally upgrade to Windows 8.

    I did it as a clean install from Windows 7, formatted my SSD and installed from scratch.

    I used my old Microsoft account as the active account, and proceeded through the install with no issues.

    First thing I did when I hit the desktop was install all the manufacturer Windows 8 drivers and utilities.
    Then I set up some control panel options that I typically use (disable firewall, disable UAC, desktop, speaker etc.).

    I rebooted a few times for the drivers, and went through the "trust this PC" procedure.
    I then updated windows using Windows update to get to the latest hotfixes.

    After my PC rebooted, I seem to have lost access to a lot of control panel features.
    Notably, administrative options such as "Disable/Enable firewall" that are marked with the administrator shield icon. Some of the shield options work, most don't do anything. The options are visible, but when I click on them nothing happens. There is no "you need admin rights, yes/no" box or anything. Simply nothing.

    I checked the PC Settings Metro style control panel, and noticed that the "Users" option is gone on the screen.
    All other options are present, and work. But Users is gone. The top option on that screen is Personalize.

    I have no access to UAC options, Changing my user type, or any user options at all. And most options in the control panel do nothing.

    I figured it was an install/update issue, but reinstalled 3 times, and had it occur each time.
    It seems like every time I either install updates, or "trust this PC", I lose privileges.
    When I do look at my user, it says that I am an administrator.

    I tried reinstalling and using a local account, and I have no issues at all, so it appears to be associated with my account.
    I can't just delete and re-add the account because it has all of my Xbox credentials, and an MSDN account.
    It doesn't appear that MS provides any account support for these accounts, so I am not sure how to decorrupt it.

      My System SpecsSystem Spec

  2. #2


    Posts : 4
    Windows 8 Pro


    Same problem here! Another post...

    I can't resolve :-(

    Users link under PC settings dissappeared!
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8 x64


    Quote Originally Posted by simbus82 View Post
    Same problem here! Another post...

    I can't resolve :-(

    Users link under PC settings dissappeared!

    Do you have an AMD graphics card?
    I figured out my issue.

    It was the AMD Official Driver Uninstaller corrupting my profile. I had to reinstall windows to get it to work, but the Uninstaller is what caused it in the first place.
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Windows 8 Pro


    Quote Originally Posted by asciikode View Post
    Quote Originally Posted by simbus82 View Post
    Same problem here! Another post...

    I can't resolve :-(

    Users link under PC settings dissappeared!

    Do you have an AMD graphics card?
    I figured out my issue.

    It was the AMD Official Driver Uninstaller corrupting my profile. I had to reinstall windows to get it to work, but the Uninstaller is what caused it in the first place.
    Yes, a 5870 with latest beta... and yes... i have used the "new" Uninstaller before installing new beta driver... O_O

    So the problem is this Uninstaller... :-(

    Nothing to do without reinstall?
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8 x64


    Actually, you can just delete and recreate a new user probably. I just like to have an nice clean system. I only had the system up a few days, so I decided to re install.

    Try adding a new admin user, remove the affected user from Windows 8, then readd or add a different user again. It might fix it.

    Amd Cleanup Utility 1.2.1.0 plays havoc with UAC security in Windows 8 - Guru3D.com Forums
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    Windows 8


    Adding new user didnt helped cking amd utilities..
      My System SpecsSystem Spec

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