Windows 8 and 8.1 Forums

Creating a new user account results to black screen

  1. #1

    Creating a new user account results to black screen

    the title says it all .
    I've encountered this problem lately last month .
    Is it possible to fix .
    Or is it Microsoft's Problem .. ?
    need your help

    Franz .

      My System SpecsSystem Spec

  2. #2

    Posts : 22,576
    64-bit Windows 10

    Hello Franz,

    You might consider refreshing Windows 8 to see if that may help.

    Refresh Windows 8
      My System SpecsSystem Spec

Creating a new user account results to black screen
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