Windows 8 and 8.1 Forums

Help ! Forgot my password...

  1. #1


    Posts : 3
    w8

    Help ! Forgot my password...


    Hello,

    I bought yesterday a new computer running with w8. When I was installing it, I suppose that I messed up in choosing the passwords. Anyway, the password I thought I chose don't work.
    I tried to start in safe mode typing Shift-F8, but it does not work.
    I tried to start the computer with a CD on which I burned a Image Disc that what supposed to help me to reset, but it doesn't work.
    I know that my English is pretty bad, but who could help me, please ?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,565
    64-bit Windows 10


    Hello Manuz, and welcome to Eight Forums.

    Are you using a Microsoft account (email address) or local account?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    w8


    Hello, thanks for gretting !
    I'm using a Microsoft account.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,565
    64-bit Windows 10


    Ah, good. Luckily you can change or reset your Microsoft password online from any computer. After confirming the password from the email, you should be able to sign in to your computer with the new password.

    Microsoft Account Password - Change or Reset in Windows 8
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    w8


    Hi,

    That works, thank you so much !
      My System SpecsSystem Spec

  6. #6


    Posts : 22,565
    64-bit Windows 10


    You're most welcome.
      My System SpecsSystem Spec

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