Windows 8 and 8.1 Forums


Need help changing Username I input during Installation

  1. #1


    Posts : 7
    Windows 8

    Need help changing Username I input during Installation


    Over a week ago I set up my new computer that is loaded with Windows 8. My new keyboard had the numbers locked so when I set up my username (ksherman100@xxxxxxxx) the "100" in it was omitted. When I realized that this had happened, I deactivated the account and set up a new one with the "100" in it. However, my computer is still saying that my username is ksherman@xxxxxxx and asks me for the password. The password that I remember using does not work. I can't re-set the password because the e-mail that is generated is sent to ksherman@xxxxxxxx, which isn't a valid e-mail address for me. I can get around the problem somewhat by using the "More account settings on-line" option--there my username is listed as ksherman100@xxxxxxxx. But, I am having problems with accessing some mail, contacts, etc. I can't figure out how to get help on this... Anyone have ideas??
    Last edited by ksherman100; 05 Dec 2012 at 15:01.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,592
    ME, XP,Vista,Win7,Win8,Win8.1


    Welcome to EightForums.

    Take a look here:
    User Account Name - Change in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8


    Thank you for responding theog! After I went through the process, I realized that it isn't the Account Name that needs to be changed..it is the associated e-mail address. It still incorrectly shows up without the "100" and requests a password ("You need to sign in with your most recent Microsoft account password". None of my passwords work with it. If I go below and click on "More account settings online", my correct e-mail address is listed under the Account Summary...
      My System SpecsSystem Spec

  4. #4


    Posts : 17
    Windows 8


    Try creating a new local user as an administrator, log in as that user, delete the wrong account, then change your local user to the correct email user account.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,584
    64-bit Windows 10


    Hello ksherman, and welcome to Eight Forums.

    The tutorial below can help show you how to change your Microsoft account's email address.

    Microsoft Account - Change Email Address in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Windows 8


    Quote Originally Posted by Brink View Post
    Hello ksherman, and welcome to Eight Forums.

    The tutorial below can help show you how to change your Microsoft account's email address.

    Microsoft Account - Change Email Address in Windows 8

    Hope this helps,
    Shawn


    Thank you for your response Brink! I have tried your suggestion but the e-mail that is listed when I go through this process is the correct email. I even tried to change it to the incorrect address (ksherman@xxxxxx) to see what would happen...I got the following error msg:"That Microsoft account doesn't exist. Enter a different email address or get a new account". I wouldn't expect it to exist since I closed that account once I realized that the "100" wasn't included. But why does it show up on the PC Settings screen under "Your account"? I have to go down to "More account settings online" to log in..
    Last edited by ksherman100; 05 Dec 2012 at 21:36.
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8


    Quote Originally Posted by drowe View Post
    Try creating a new local user as an administrator, log in as that user, delete the wrong account, then change your local user to the correct email user account.

    Thank you for responding drowe! However, when I tried to change the email address, as Brink suggested above, it said that the account didn't exist (I closed the account as soon as I realized the "100" was omitted). I'm assuming that I wouldn't be able to delete the incorrect one either---the only e-mail address that shows up on the update screen is the correct email address that includes the "100". So confusing!!
    Last edited by ksherman100; 06 Dec 2012 at 11:10.
      My System SpecsSystem Spec

  8. #8


    Posts : 22,584
    64-bit Windows 10


    ksherman,

    If you're email address as "@Hotmail" at the end, then that may be why. You'll most likely need to switch to an "@Outlook" or "@live" address from "@Hotmail" for it to work.

    Outlook Blog - Upgrade from Hotmail to Outlook.com

    How to upgrade

    The easiest way to upgrade is to sign-in to Outlook.com:

    • Go to http://outlook.com
    • Sign-in with your existing Hotmail account (@hotmail.com, @msn.com, @live.com, etc.)

    Important: Don't sign-up for a new account; just sign-in with your existing Hotmail account. You don't need to change your address to use Outlook; in fact, if you sign-up for a new address, there is no way to combine or merge that new account with your old account.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8


    Hello Brink! It is not a Hotmail account. I also posted my problem on the Microsoft forum and an administrator asked for my Account Name via a private message to try to figure it out. I guess we will see what happens! Thank you!
      My System SpecsSystem Spec

  10. #10


    Posts : 22,584
    64-bit Windows 10


    Ok. Please let us know what happens.
      My System SpecsSystem Spec

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