Windows 8 and 8.1 Forums

cant log in using picture, please help

  1. #1

    cant log in using picture, please help

    There was a failure during enrollment process.

    thats the error message i get trying to set up picture password

    please advise

      My System SpecsSystem Spec

  2. #2

    Posts : 22,582
    64-bit Windows 10

    Hello JimBoy,

    Were you using straight lines or circles?

    Windows will not recognize wavy or curved lines as anything other than a straight line. You can use any combination of circles, straight lines, and taps/clicks.

    Picture Password - Create, Change, or Remove in Windows 8

    Hope this helps,
      My System SpecsSystem Spec

  3. #3

    it was actually working for a couple weeks
    then it would recognize my clicks
    so i removed and started from scratch,which gives me that error before i can finish setting up new picture
      My System SpecsSystem Spec

  4. #4

    Posts : 22,582
    64-bit Windows 10

    After doing more research on this, it appears that it has only been solved by some by refreshing or resetting Windows 8.
      My System SpecsSystem Spec

cant log in using picture, please help
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