Windows 8 and 8.1 Forums


Can't login using Microsoft account

  1. #1


    Woodland
    Posts : 5
    Windows 8

    Can't login using Microsoft account


    When logging in it says the password is incorrect. I know my password. I even went to account live.com/password/reset and changed my password ands still nothing. I can get onto every other device in my home with that account. Very frustrated. I upgraded about2 weeks ago and it was fine. 2 days ago it started

    Thanks

      My System SpecsSystem Spec

  2. #2


    Hello Smokey49er. Welcome to EightForums.

    It seems you're not alone. I read more and more about this problem on the forums. I don't have a solution for you, but I'm thinking it's a password-storing file problem or an MS server (cloud) problem. Hang in there!

    I'm on my phone and as soon as I get to my PC I'll look this up.

    Again, welcome.
      My System SpecsSystem Spec

  3. #3


    Can you sign in using safe mode with networking?

    Try these:

    http://windows.microsoft.com/en-US/w...e/sign-in-cant
      My System SpecsSystem Spec

  4. #4


    Woodland
    Posts : 5
    Windows 8


    I tried the link and I've done that with no results. How do you run safe mode in windows 8
      My System SpecsSystem Spec

  5. #5


    Ugh! It has to be enabled while in 8. No idea why MS configured it that way!

    Do you have install media or did you upgrade via MS?
      My System SpecsSystem Spec

  6. #6


    Woodland
    Posts : 5
    Windows 8


    I downloaded it from Ms
      My System SpecsSystem Spec

  7. #7


    Upgrade? So no ISO install media? How do we get into a locked computer?! I mean I'm no hacker!

    Hang in there.
      My System SpecsSystem Spec

  8. #8


    Woodland
    Posts : 5
    Windows 8


    Ya exactly. I've been searching all day on my end and haven't found anything helpful yet.
      My System SpecsSystem Spec

  9. #9


    Not to pour salt on the wound, but you cannot even reinstall. I'm not a big fan of upgrades. Fresh intall says a lot.

    Well, the only thing I can think of is to contact MS. What other options are there? Hopefully it's their server. Or they can unlock it from their end.
      My System SpecsSystem Spec

  10. #10


    Woodland
    Posts : 5
    Windows 8


    Ya I was thinking of calling them also. I'll do it tommorrow and get back to ya
    thanks
      My System SpecsSystem Spec

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