Windows 8 and 8.1 Forums


Cannot Login To Google Account?

  1. #1


    Posts : 5
    jpalmerlee@gmail.com

    Cannot Login To Google Account?


    I recently installed windows 8 and I have not been able to login to my google account what so ever. I have verified the password I am typing in is correct it just says: Unable to Connect. Ensure you have entered the right credentials."

    Oddly enough when I type in the WRONG credentials it tells me I have typed an invalid password / username. Has anyone been successful in adding this?

    Just as a note I have 2 factor auth and app specific passwords enabled on my google account.

    Thanks in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    jpalmerlee@gmail.com


    Anyone have any suggestions? Much appreciated... I am really stuck here.
      My System SpecsSystem Spec

  3. #3


    Posts : 22,564
    64-bit Windows 10


    Hello jpalmerlee,

    If you used this address for your Microsoft account, and you have not already, then you might verify what it shows as your password online at Microsoft for this account.

    Microsoft Account Password - Change or Reset in Windows 8

    Hope this helps some,
    Shawn
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    jpalmerlee@gmail.com


    Well I tried that and still no luck, exact same issue persists.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,564
    64-bit Windows 10


    My guess is that it's enabling the 2 factor auth and app specific passwords for your Google account that is the cause of this.

    2-step verification - Google Apps Help

    Common issues - Accounts Help


    You might turn it off temporarily as a test to see how it works afterwards.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    jpalmerlee@gmail.com


    Yep, disabled that and it worked. Guess that is confirmed that two-factor auth does not work with Win8
      My System SpecsSystem Spec

  7. #7


    Posts : 22,564
    64-bit Windows 10


    I suppose that you could use another email address for your Microsoft account in Windows 8 instead if you wanted to continue to use the 2-step verification with your Google address.

    Microsoft Account - Change Email Address in Windows 8
      My System SpecsSystem Spec

Cannot Login To Google Account?
Related Threads
Can't login using Microsoft account in User Accounts and Family Safety
When logging in it says the password is incorrect. I know my password. I even went to account live.com/password/reset and changed my password ands still nothing. I can get onto every other device in my home with that account. Very frustrated. I upgraded about2 weeks ago and it was fine. 2 days...
This is very frustrating so please help me. My system -> Windows 8.1 , HP Laptop So I want to download some apps from Windows 8 App store but I found out that I have to sign into a Microsoft account to do it. So I signed into a Microsoft account and downloaded the Apps I wanted....
Unable to set PIN for account login in User Accounts and Family Safety
I'm having a problem setting up a PIN code to logon to Windows 8.1 and would appreciate some help please. I've linked mine and my partners MS accounts to Windows and as we use password generated passwords consisting of random characters, numbers etc, it would be so much easier to just use a PIN...
Solved Have to use a hotmail account to login? in User Accounts and Family Safety
Hi there, Just got my wife a new desktop (Dell XPS 8700) and it came with Windows 8.1. I am not familiar with this version of windows but am with Windows 7 as I use that every day for work. When I turned on the desktop there were several setup steps that had to be completed and one of them...
Solved How to login windows 8 without MS account? in User Accounts and Family Safety
I'd like to logon to Window 8 without a MS account password. In other words, Can I sign in to Windows 8 straight and use Calendar or People? If I open a MS password, then I have to sign in with that password.'d like to logon and go straight to Start screen or Metro, if I'm correct. Please show me...
Can't login Microsoft Account in User Accounts and Family Safety
Hi guys, I upgraded my windows 7 to windows 8, but after that I can't login with my user account(don't know the username?!) and I can't login using my Microsoft account, changed my password several times but it won't work. I also tried to create a new microsoft account and this won't work...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook