Solved need to re-enter pasword at random (account logs out)

wmgreenjr

Member
Member
Messages
18
I need to find out why my account randomly asks me to re-enter my password. They do seem random (i.e. not a set time interval, not after system changes, computer is not going to sleep mode, etc...) and I do not see any setting anywhere that would cause a system login to time-out. I am providing three screen shots of where it asks this when it happens and here is the text in case people need to search for this same problem in the future. Thanks for any help on this!

text alerts:
"Click here to enter your most recent password"
"You need to sign in with your most recent Microsoft password"

pics:
alert1.JPG alert2.JPG alert3.JPG
 

My Computer

System One

  • OS
    Windows 8
Hello wmgreenjr,

Have you recently changed or reset the password online at Microsoft's site for your Microsoft account?

http://www.eightforums.com/tutorials/12206-microsoft-account-password-change-reset-windows-8-a.html

If so, then signing out and in with the new password for your Microsoft account may sort this.

If not, then you could also click onthe "Turn off messages about Microsoft account" link in your middle screenshot to stop these messages until you find the cause.

Hope this helps for now, :)
Shawn
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Brink, thanks for the response :)

No I have not recently changed my password and I don't mind turning off the notices but I will still have to re-enter my password to do certain things that require it. Maybe over time there will be more people that have this same issue and it will come to light. I have done some searches and nothing so far :(
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
I will try those options here in a bit...I have to get ready for work. I will respond after I try these...thanks for help btw!
 

My Computer

System One

  • OS
    Windows 8
You're welcome. I'll be here when your ready. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Well I checked and my acct is set to admin; as far as logging out, well after I re-enter my login it will eventually do the same thing...if I reboot an login, it will eventually do this again. It seems random but something must be triggering it. I guess I can check the event viewer next time it happens??? There are a lot of details in there so not 100% sure which events to look at, but I will just note the time and look and see if something sticks out - or print-screen it in here for you to view.
 

My Computer

System One

  • OS
    Windows 8

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Ok so I actually saw when it happened (action center alert in notification area). Two events listed below are what happened at the same time. Listing in xml format but can paste other methods if it helps. I don't know how to interpret these so please help and thanks!

[DEL]Events happened at the same time:
#1:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
<EventID>4624</EventID>
<Version>1</Version>
<Level>0</Level>
<Task>12544</Task>
<Opcode>0</Opcode>
<Keywords>0x8020000000000000</Keywords>
<TimeCreated SystemTime="2012-11-14T10:03:59.074904300Z" />
<EventRecordID>10315</EventRecordID>
<Correlation />
<Execution ProcessID="660" ThreadID="4584" />
<Channel>Security</Channel>
<Computer>laptop</Computer>
<Security />
</System>
- <EventData>
<Data Name="SubjectUserSid">S-1-5-18</Data>
<Data Name="SubjectUserName">LAPTOP$</Data>
<Data Name="SubjectDomainName">WORKGROUP</Data>
<Data Name="SubjectLogonId">0x3e7</Data>
<Data Name="TargetUserSid">S-1-5-18</Data>
<Data Name="TargetUserName">SYSTEM</Data>
<Data Name="TargetDomainName">NT AUTHORITY</Data>
<Data Name="TargetLogonId">0x3e7</Data>
<Data Name="LogonType">5</Data>
<Data Name="LogonProcessName">Advapi</Data>
<Data Name="AuthenticationPackageName">Negotiate</Data>
<Data Name="WorkstationName" />
<Data Name="LogonGuid">{00000000-0000-0000-0000-000000000000}</Data>
<Data Name="TransmittedServices">-</Data>
<Data Name="LmPackageName">-</Data>
<Data Name="KeyLength">0</Data>
<Data Name="ProcessId">0x28c</Data>
<Data Name="ProcessName">C:\Windows\System32\services.exe</Data>
<Data Name="IpAddress">-</Data>
<Data Name="IpPort">-</Data>
<Data Name="ImpersonationLevel">%%1833</Data>
</EventData>
</Event>

#2:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Security-Auditing" Guid="{54849625-5478-4994-A5BA-3E3B0328C30D}" />
<EventID>4672</EventID>
<Version>0</Version>
<Level>0</Level>
<Task>12548</Task>
<Opcode>0</Opcode>
<Keywords>0x8020000000000000</Keywords>
<TimeCreated SystemTime="2012-11-14T10:03:59.074904300Z" />
<EventRecordID>10316</EventRecordID>
<Correlation />
<Execution ProcessID="660" ThreadID="4584" />
<Channel>Security</Channel>
<Computer>laptop</Computer>
<Security />
</System>
- <EventData>
<Data Name="SubjectUserSid">S-1-5-18</Data>
<Data Name="SubjectUserName">SYSTEM</Data>
<Data Name="SubjectDomainName">NT AUTHORITY</Data>
<Data Name="SubjectLogonId">0x3e7</Data>
<Data Name="PrivilegeList">SeAssignPrimaryTokenPrivilege SeTcbPrivilege SeSecurityPrivilege SeTakeOwnershipPrivilege SeLoadDriverPrivilege SeBackupPrivilege SeRestorePrivilege SeDebugPrivilege SeAuditPrivilege SeSystemEnvironmentPrivilege SeImpersonatePrivilege</Data>
</EventData>
</Event>[/DEL]

edit 11/15/2012: the issue happened again but the above events were not present at that time...I will try and keep track of when it happens and event logs to find out what really correlates. Just updating for others that have this issue.
 
Last edited:

My Computer

System One

  • OS
    Windows 8
Are you joined to a domain?

You might try changing the password for your Microsoft account online, then sign out an in to see if that may toggle and reset this to stop these messages.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
I don't think I am joined to a domain...how can I check?

In the meantime I will give changing the password a try. It was a brand new Microsoft account though (created it the day I upgrade to Win8).

Does anything in those event logs mean anything worth noting? I tried to do some searching for some of the data but it is still greek to me lol. I assume that "<Data Name="LogonProcessName">Advapi</Data>" is advapi32.dll???
 

My Computer

System One

  • OS
    Windows 8
If you don't know if you are connected to a domain or not, then most likely you are not. A domain is usually to connect to a corporate or business network.

Those logs are all greek to me as well. My guess is that it's some issue with it being an upgrade instead of clean install.

Hopefully, resetting the password may help. If not, then you may need to refresh Windows 8.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
I did do this as a clean install :) I bought a separate hard drive to install this on in case I had issues (it was not fun swapping them back and forth though...but I am pretty much past that stage). Everything seems to be ok except this ugh.
 

My Computer

System One

  • OS
    Windows 8
I have a fresh install of Windows 8 Pro on two computers and I am having this issue on both computers so it is not an issue related to upgrading if anyone has a fix please let us know because this is rather annoying.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Custom
    CPU
    Q8300 2.5GHZ OC 2.9GHZ
    Motherboard
    Asus
    Memory
    4GB
    Graphics Card(s)
    ATI 4600
As a heads-up, changing the password did not help. I still get this issue but I have not caught it at the time it happens to look into the event viewer.
 

My Computer

System One

  • OS
    Windows 8
As a heads-up, changing the password did not help. I still get this issue but I have not caught it at the time it happens to look into the event viewer.

Yeah same for me, I have changed my password but still getting a request to enter my password daily, I'm not too sure whether it is to do with me being signed into the same live account on two computers yet windows 8 supports syncing between computers so I'm not too sure.

I may ring Microsoft support because there doesn't seem to be a fix on the internet.
 

My Computer

System One

  • OS
    Windows 8
    System Manufacturer/Model
    Custom
    CPU
    Q8300 2.5GHZ OC 2.9GHZ
    Motherboard
    Asus
    Memory
    4GB
    Graphics Card(s)
    ATI 4600
After dealing with this for a while and from the comments at this link and noticing it does happen a lot after using CCleaner, I searched CCleaner forum and found this link. In the first link listed above someone was thinking it was the clearing of Internet Explorer data that was causing this. But it seems to actually be the cleaning of the network password under the windows explorer options in CCleaner that is the trigger. Since I have unchecked that I have not had any issues. If it turns out to happen again I will update this thread. See the highlighted setting to uncheck:
capture.jpg
 

My Computer

System One

  • OS
    Windows 8
Hello WM,

Hmm, never would have thought about that. Thank you for posting back with your results. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Disconnecting my account (switching to a local account), and then re-connecting to a Microsoft account from the same place seemed to fix this for me. I tried this today you have to switch all the way to local account then switch back to Microsoft account and the problem is fixed or at least for me so far.
 

My Computer

System One

  • OS
    windows 8.1
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