Windows 8 and 8.1 Forums


Suddenly can't access my user account?

  1. #1


    Posts : 7
    Windows 8

    Suddenly can't access my user account?


    I have the Windows 8 Developer Preview OS on my computer. Last time I restarted my computer I couldn't log back in to my primary user account. The email was correct and I typed the same password as I always use but it kept saying the email or password was incorrect. And to be clear I absolutely know I'm using the right password. It seems like the password changed itself somehow. Basically now I can't access that account and am having to use a secondary user account that doesn't have much on it. Can anyone help me gain access to my main user account? Or change the password somehow? I've tried about everything I can find on Google and nothing seems to work. Thank you

      My System SpecsSystem Spec

  2. #2


    Palm Coast FLorida
    Posts : 370
    Windows 8 Pro ($39.99 upgrade)


    charms > settings > change pc settings> users
      My System SpecsSystem Spec

  3. #3


    Posts : 1,308
    Windows 8 enterprise x64


    Quote Originally Posted by tcman50 View Post
    charms > settings > change pc settings> users
    may try it but if the second user he is using now is not admin.... where are you from, I ask because some have different keyboard language setting and if your keyboard is not set in the same language as the one you create your password, well it can make a difference.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Windows 8


    Ya I've been unable to change the password from the account I'm on. The only options I can find are "Set up parental controls, change the account type, delete the account, & manage another account." I use my laptop keyboard and an external usb keyboard but I'm in the United States and haven't ever used a different language.
      My System SpecsSystem Spec

Suddenly can't access my user account?
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