Windows 8 and 8.1 Forums

Fingerprint logon?

  1. #1


    Posts : 11
    Windows 8

    Fingerprint logon?


    Hi,

    Does anyone know how to enable fingerprint logon in Windows 8?
    I'm using a Toshiba Portege R830 and I've installed the fingerprint utility + enrolled my fingerprints, but during the logon process, it doesn't prompt me for my fingerprint. I couldn't find a place to enable fingerprint logon in control panel.

    Thanks in advance for anyone who can help!

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    Windows 8 Pro x86


    I have the fingerprint sensor as well on a Dell e6420 XFR and it does not have an updated driver for it yet. I have tried to install the Windows 7 version with no luck. Check Toshiba's website for a driver update.
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    thanks for your reply.
    but the thing is, the drivers are working (i'm able to enroll fingerprints into Toshiba's fingerprint utility); it's just that I can't get Win8 to use fingerprint logon.
      My System SpecsSystem Spec

  4. #4


    Posts : 740
    Windows 8.1


    Windows 8 handles login differently, so I believe Toshiba needs to update their software to work.
      My System SpecsSystem Spec

  5. #5


    Posts : 1
    Windows 8 Pro


    Quote Originally Posted by bkchng View Post
    Hi,

    Does anyone know how to enable fingerprint logon in Windows 8?
    I'm using a Toshiba Portege R830 and I've installed the fingerprint utility + enrolled my fingerprints, but during the logon process, it doesn't prompt me for my fingerprint. I couldn't find a place to enable fingerprint logon in control panel.

    Thanks in advance for anyone who can help!
    Where can I find the drivers & utility to install on my R830 now running Windows 8?
      My System SpecsSystem Spec

  6. #6


    Posts : 3
    Windows 8 Pro x64


    So heres a common problem with fingerprint scanners. Normally when updating there are two softwares installed. Only on needs to be there. On toshiba this will be AuthenTec. You only need the Win 7 driver for it to work. Sometimes it is a lot of trial and error but this will help. I recorded this video 2 years ago and it still worked on a 7 year old laptop running Win 8.

    Windows 7 Toshiba Fingerprint Utility Fix - YouTube

    Thumbs up if it helps
      My System SpecsSystem Spec

  7. #7


    Posts : 3
    Windows 8 Pro x64


    Oh yeah you don't even need to click the lock screen once you enroll your prints and have it set up just scan your finger oncce the lock screen shows up. I can offer assistance via remote desktop @ mnicholsjr@email.itt-tech.edu
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8


    thanks for your advice!
    I've downloaded the latest fingerprint utility from here: Toshiba Fingerprint Utility
    My R830 isn't listed under the Supported Models, but it still works anyway! Now fingerprint logon works flawlessly
      My System SpecsSystem Spec

  9. #9


    Posts : 3
    Windows 8 Pro x64


    Quote Originally Posted by bkchng View Post
    thanks for your advice!
    I've downloaded the latest fingerprint utility from here: Toshiba Fingerprint Utility
    My R830 isn't listed under the Supported Models, but it still works anyway! Now fingerprint logon works flawlessly
    You're welcome just give my video a thumbs up haha. Believe me it took me a few hours to figure it out as it my first own computer/laptop. I do work on computers but it was new to me at the time. It looks like I have the only video explaining the real problem other than the two separate softwares issue
      My System SpecsSystem Spec

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