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Microsoft Account - Change Email Address in Windows 8

  1. #10


    Posts : 22,577
    64-bit Windows 10


    When you close a Microsoft account, it also closes the email address and wouldn't be available to use either. They are tied together as one.

    Microsoft Account - Close

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  2. #11


    Posts : 7
    Windows 7 Ultimate


    I'm sorry, another information I forgot to mention is that the new account I created with the email I want to add to the old one is gmail. I've read that the topic you linked but it doesn't mention that email we used will not be available anymore after the MA is closed at least for email address that is not from Microsoft. I hope this bit of information changes my possible choices.
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  3. #12


    Posts : 22,577
    64-bit Windows 10


    If you close the new Microsoft account with the gmail address and remove the account on your PCs, then you might be able to add the gmail address as an alias to the old Microsoft account (if still available).
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  4. #13


    Posts : 7
    Windows 7 Ultimate


    Unfortunately, it shows me "This email address is already taken. Please try another.", the email should be free, since quite a while passed after account created with that email was closed. Though if I try and recover lost password for that email, it gives me a message "This Microsoft account is incorrect. Please try again.".

    I'm kinda out of ideas. I'd really like to change the email address on that account to the new email I'm using but I can't do it in any way I tried.
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  5. #14


    Posts : 22,577
    64-bit Windows 10


    I'm afraid that I don't know what else that may work as an alias except a new email address.
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  6. #15


    Posts : 7
    Windows 7 Ultimate


    Ok well I was hoping that there would be a way, is there anywhere I can contact support maybe? At least that could help me with Microsoft account?
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  7. #16


    Posts : 22,577
    64-bit Windows 10


    You could try the Microsoft Help Desk to see if they may be able to straighten it out on their end.

    https://support.microsoft.com/Contac...chnicalSupport
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  8. #17


    Posts : 7
    Windows 7 Ultimate


    Quote Originally Posted by Brink View Post
    You could try the Microsoft Help Desk to see if they may be able to straighten it out on their end.

    https://support.microsoft.com/Contac...chnicalSupport
    Thank you very much for your support, I'll contact them and see if this issue can be worked out.

    Thanks again!
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Microsoft Account - Change Email Address in Windows 8
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