Windows 8 and 8.1 Forums


User Profile Service failed the sign-in - Fix in Windows 8

  1. #30


    Posts : 11
    windows 8


    Thanks trying now!!!

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  2. #31


    Posts : 11
    windows 8


    I just finished creating the bootable usb but now when i try to refresh it's telling me that the media inserted is not valid. Am I missing a step?
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  3. #32


    Posts : 22,584
    64-bit Windows 10


    Is it the same as what you have installed?
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  4. #33


    Posts : 11
    windows 8


    I believe so...I was able to follow all the steps and I found my product key. So I followed the one that included having your key.
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  5. #34


    Posts : 22,584
    64-bit Windows 10


    What do you currently have installed?

    For example: Windows 8 or Windows 8.1 Update
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  6. #35


    Posts : 11
    windows 8


    Windows 8.1 update
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  7. #36


    Posts : 22,584
    64-bit Windows 10


    If it's not working when using the generic key to install Windows 8.1 Update, then you may need to start over using your original Windows 8 key with Windows 8 installation media.
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  8. #37


    Posts : 11
    windows 8


    After I finish downloading the Windows 8 to the desktop, I go into the Windows 7 usd/dvd download tool...right?
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  9. #38


    Posts : 18
    8.1 enterprise


    Around 40% of all machines I build on 8.1 have this problem. The problem is that this is a domain environment and the user has never logged on before.

    In general this is what happens:
    • I log on to the machine after SCCM completes my OSD as a local administrator.
    • The local administrator account opens as a TEMP profile with nothing in the start screen and a completely black desktop.
    • I log off and log back on as the same local administrator (I have to click "other user" then log in with the admin credentials again or i get left with the temp profile)
    • I get logged in as the local admin and everything is good.
    • If i log out or reboot and try to log in as a domain user, I am then met with the dreaded "The profile service service failed the sign in" Sometimes this message is white, sometimes it is orange, i cant tell what the difference is.


    I have narrowed this down to an issue of the hidden default directory encountering security read/write issues but I have no earthly idea why. I am able to copy the default folder from a known good computer, reboot and then log in as the domain user.

    Has anyone else seen this in a domain environment for users who have NEVER logged in? This is pretty much killing any hope of doing a full Windows 8.1 deployment. The other 60% of the machines image fine with no trace of this error or anything in the logs.
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  10. #39


    Posts : 22,584
    64-bit Windows 10


    Quote Originally Posted by bybaface03 View Post
    After I finish downloading the Windows 8 to the desktop, I go into the Windows 7 usd/dvd download tool...right?
    That's correct. You would use the tool to create the bootable USB/DVD with the ISO file.
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User Profile Service failed the sign-in - Fix in Windows 8
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