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How to Reset your Windows Phone 8 to Default Factory Settings


information   Information
Resetting your phone will return it to the same state it was in the first time you turned it on. All your personal content, including media, text messages, call history, and apps you've downloaded (along with app data and game progress) will be erased, and the phone will be restored to its default factory settings.

This tutorial will show you how to completely erase and reset your Windows Phone 8 back to default factory settings.

warning   Warning
Be careful. Resetting your phone will erase all content stored on your phone, including apps and games (along with app data and game progress), text messages, call history, music, photos, and more.


Before you reset your phone, you may wish to turn on and create a backup of your app list + settings to have available to restore when setting up your phone after the reset.

Tip   Tip
If you have a Nokia Lumia Windows Phone, then you could use the Nokia Software Recovery Tool if you like.

Nokia Software Recovery Tool can help you to reset and recover your phone software at home, if your phone is experiencing software related or software update problems. With Windows Phone 8 models, you can also use Nokia Software Recovery Tool to recover your phone in case your phone is not responding, it appears to be stuck, or it is not starting.

See: FAQ - How can I recover/reset/restore my phone software? - Nokia - USA





Windows Phone 8 - Reset to Factory Default OPTION ONE Windows Phone 8 - Reset to Factory Default
To Erase and Reset your Windows Phone 8 Remotely on any PC





Windows Phone 8 - Reset to Factory Default OPTION TWO Windows Phone 8 - Reset to Factory Default
To Erase and Reset your Windows Phone 8 on the Phone

1. On your Windows Phone 8, open the app list, and tap on Settings. (see screenshot below)

Click image for larger version

2. Tap on about in system settings. (see screenshot below)

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3. Tap on reset your phone. (see screenshot below)

Click image for larger version

4. Tap on Yes for the first confirmation. (see screenshot below)

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5. Tap on Yes for the final confirmation. (see screenshot below)

Click image for larger version

6. Your Windows Phone 8 or 8.1 will now be erased and reset to default factory settings.
NOTE: It might take a little while for the reset process to complete.





Windows Phone 8 - Reset to Factory Default OPTION THREE Windows Phone 8 - Reset to Factory Default
To Hard Reset your Windows Phone 8 to Erase and Reset it

1. Press and hold the Volume down Name:  volume_down_button.png
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Size:  6.1 KB and PowerName:  power_button.png
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Size:  4.7 KB buttons at the same time until the phone briefly vibrates (about 1015 seconds). (see screenshot below)

Name:  Hard_Reset-1.jpg
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2. When you feel the vibration, immediately press and hold the Volume down Name:  volume_down_button.png
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Size:  6.1 KB button until you see a large exclamation mark on the screen. (see screenshot below)

Name:  Windows_Phone_Exclamation_Mark.png
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3. Once the exclamation mark appears, press and release the following four buttons once in the exact order below. (see screenshot below)
  1. Volume up Name:  volume_up_button.png
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  2. Volume down Name:  volume_down_button.png
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Size:  6.1 KB
  3. Power Name:  power_button.png
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  4. Volume down Name:  volume_down_button.png
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Size:  6.1 KB


Name:  Hard_Reset-2.jpg
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4. Your Windows Phone 8 or 8.1 will now be erased and reset to default factory settings.
NOTE: It might take a little while for the reset process to complete.






That's it,
Shawn