Windows 8 and 8.1 Forums


Refresh Windows 8

  1. #40


    Posts : 21,943
    64-bit Windows 10


    Hello Jude,

    I'm sorry to hear that you lost all of your programs like this.


    Since you had an OEM PC that came preinstalled with Windows 8, it used the factory recovery partition to refresh with instead of need an installation DVD/USB.

    Unfortunately, you will have to manually reinstall these 3rd party programs again.

    If these programs came preinstalled on your PC as well, then you could do a factory recovery to get them all back, but be sure you back up anything that you do not want to lose first since this will wipe everything and return the PC to how it was from the factory.

    If you like post back with what brand (Samsung?) and model number of your PC, and we'll be happy to see if we can find and post back with instructions on how to do a factory recovery on it.

      My System SpecsSystem Spec

  2. #41


    Quote Originally Posted by Brink View Post
    Hello Jude,

    I'm sorry to hear that you lost all of your programs like this.


    Since you had an OEM PC that came preinstalled with Windows 8, it used the factory recovery partition to refresh with instead of need an installation DVD/USB.

    Unfortunately, you will have to manually reinstall these 3rd party programs again.

    If these programs came preinstalled on your PC as well, then you could do a factory recovery to get them all back, but be sure you back up anything that you do not want to lose first since this will wipe everything and return the PC to how it was from the factory.

    If you like post back with what brand (Samsung?) and model number of your PC, and we'll be happy to see if we can find and post back with instructions on how to do a factory recovery on it.
    Thanks, Shawn. Yes, except for the Microsoft Office 2007 (also Adobe Reader, Chrome, Firefox, and Avast--but these are easily downloadable), all those programs came preinstalled on my PC. My PC brand is Samsung, model number is NP300E4C-A04PH.

    Do you think it's also okay if I go back to the store and have my PC refreshed there again with the installation disk? (But that'll come with a price, right?) But just in case factory recovery would be tedious for me?
      My System SpecsSystem Spec

  3. #42


    Posts : 21,943
    64-bit Windows 10


    Jude,

    Sure you could have the store do a factory recovery for you, but they most likely will not do it for free.

    If you like, the link below from Samsung will help show you how to do a factory recovery (3rd "Complete Restore" option) yourself for your laptop. It's really not hard to do at all. Just be sure to follow the steps, and back up anything that you do not want to lose first.

    Samsung Recovery Solution 5 | SAMSUNG
      My System SpecsSystem Spec

  4. #43


    Quote Originally Posted by Brink View Post
    Jude,

    Sure you could have the store do a factory recovery for you, but they most likely will not do it for free.

    If you like, the link below from Samsung will help show you how to do a factory recovery (3rd "Complete Restore" option) yourself for your laptop. It's really not hard to do at all. Just be sure to follow the steps, and back up anything that you do not want to lose first.

    Samsung Recovery Solution 5 | SAMSUNG
    Thanks, Shawn. I'll try to do this factory recovery. But one more thing before I do this: I have some--I don't know the right words--"information" entered into some of the apps there. For example, I've entered some journal and appointment entries in my Calendar app. Would stuff there be affected? Anyway, thanks a lot!
      My System SpecsSystem Spec


  5. #44


    Posts : 21,943
    64-bit Windows 10


    Unfortunately, yes. All information like that would be wiped out. You would want to back it up or write down first.
      My System SpecsSystem Spec

  6. #45


    Israel
    Posts : 26
    Windows 8 .164 bit


    hey
    it's not delete all me program??
    it's very good thing!!!
      My System SpecsSystem Spec

  7. #46


    Posts : 21,943
    64-bit Windows 10


    Hello Tom,

    A refresh will remove all 3rd party desktop type programs you installed. The blue note box at the top of the tutorial can give you more details about what will be affected by a refresh.
      My System SpecsSystem Spec

  8. #47


    Israel
    Posts : 26
    Windows 8 .164 bit


    Quote Originally Posted by Brink View Post
    Hello Tom,

    A refresh will remove all 3rd party desktop type programs you installed. The blue note box at the top of the tutorial can give you more details about what will be affected by a refresh.
    ok very nice
    thank you my friend
      My System SpecsSystem Spec

  9. #48


    Posts : 21,943
    64-bit Windows 10


    You're welcome Tom.
      My System SpecsSystem Spec

  10. #49


    Posts : 21,943
    64-bit Windows 10


    This refresh Windows 8 tutorial has been updated for Windows 8.1 Preview.
      My System SpecsSystem Spec

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