Windows 8 and 8.1 Forums


BitLocker - Turn On or Off for OS Drive in Windows 8

  1. #40


    Posts : 10
    WIN8.1PRO

    Bitlocker install apparently stalls on reboot


    I have read this article which is very detailed and specific. I followed it to a "T". My machine has no TPM. The OS is WIN8.1pro without all the recent updates. I used the registry download. I have prior to this attempt used one supplied by our IT department very similar and manually made the entries. Everything follows exactly as described up until the point of reboot to finish the install. I have repeated the process about 8X now.

    Once the laptop comes back up and the password or USB thumb drive key is satisfied, the screen goes rather blank and displays "Preparing automatic Repair". The first time I got this I left it in that state for about 13 hours without change, drive light notification, or visual progress of any type. The only way to get out of it is to power off.

    Is this something that is working and needs to continue for a couple of days, or is something else going wrong?

      My System SpecsSystem Spec

  2. #41


    Posts : 22,271
    64-bit Windows 10


    Hello TheTechGuy, and welcome to Eight Forums.

    I'd say something else it wrong. Do you dual boot with another OS?

    If you get past the "Preparing automatic Repair" screen, what happens when you click on the "Restart to Windows" type option?
      My System SpecsSystem Spec

  3. #42


    Posts : 10
    WIN8.1PRO


    Thanks for the quick reply. There is only the original WIN8 that was updated to 8.1 then Pro just a week ago. So no dual boot.
    Once the laptop starts to boot, I do get a blue box on the screen asking for my password for what seems to primarily be looking to fix the Bitlocker install.
    I have never gotten past that black screen "preparing automatic repair". After waiting over 13 hrs. and never noticing a drive light come on or any other progress screen I just gave up and powered off so I could continue using the laptop. When I do power off and finish the reboot I, of course, get the window telling me the C: drive was never encrypted.
      My System SpecsSystem Spec

  4. #43


    Posts : 22,271
    64-bit Windows 10


    Sounds like it may be time to reinstall Windows.
      My System SpecsSystem Spec

  5. #44


    Posts : 10
    WIN8.1PRO


    Thanks, Brink! Of course, that is not what I wanted to hear, but was afraid would end up that way. The machine has always been well maintained and updated regularly. Possibly something to do with ASUS. I have no other issues that plaque it's performance or normal use. Perhaps that is worth a call to ASUS.
    In any case, thanks for the feedback. I may just get a tablet for business use and use a different compliant security.
      My System SpecsSystem Spec

  6. #45


    I'm new to this forum so I apologize if I am not posting in the right section, but I was able to get my BitLocker on, but just curious about the following message, particularly the part where it says "...value displayed on your PC."

    Where on my PC do I find this identifier?

    BitLocker Drive Encryption recovery key

    To verify that this is the correct recovery key, compare the start of the following identifier with the identifier value displayed on your PC.
    Identifier:
    *********************************************
    If the above identifier matches the one displayed by your PC, then use the following key to unlock your drive.
    Recovery Key:
    *********************************************
    If the above identifier doesn't match the one displayed by your PC, then this isn't the right key to unlock your drive.
    Try another recovery key, or refer to BitLocker recovery keys: Frequently asked questions - Microsoft Windows Help for additional assistance.



    Thanks!!!
      My System SpecsSystem Spec

  7. #46


    Posts : 22,271
    64-bit Windows 10


    Hello JetSeeker, and welcome to Eight Forums.

    The Identifier number is used to help ID what recovery key to use to unlock the drive if unable to normally with your password, PIN, or startup key.

    BitLocker Recovery - Unlock a Drive in Windows 8


    Click image for larger version

    Click image for larger version

    Click image for larger version

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  8. #47

    More Questions


    Ok, again I'm sorry if I am not using the right terminology or explaining anything right. This is what I have done so far.

    I was able to encrypt both my Local Disk (C) and Removable Disk (E).
    I strongly believe my computer is running TPM because I was able to clear the old password and save the new TPM file on my USB (E).
    I believe the USB was successful because every time I plug it into the computer, it asks me for my password.

    However, if you look at the attached image, what do I do to add the following options:

    Turn On BitLocker
    Change Password/PIN

    I guess the reason I am asking is because what if someone has gets access to my computer login information but I thought to encrypt my drive so they can't access anything without a password? Is that even how BitLocker works?
      My System SpecsSystem Spec

  9. #48


    Posts : 22,271
    64-bit Windows 10


    I don't see a screenshot in your post.

    Screenshots and Files - Upload and Post in Eight Forums

    If you used step 5 to use a TPM with additional authentication at startup, then it will require the USB to be connected before Windows will start.
      My System SpecsSystem Spec

  10. #49


    Posts : 10
    WIN8.1PRO

    Recent Update from ASUS


    Quote Originally Posted by Brink View Post
    Sounds like it may be time to reinstall Windows.
    Brink,
    Just a quick update regarding my specific problem for your achieves. What I found out from ASUS tech support adds fuel to the Microsoft fire. Apparently since my laptop came with WIN8.0 and then I updated it shortly thereafter personally with 8.1 and then about a year later updated to Pro, this was the whole issue. According to ASUS, if it didn't get updated thru the store, Microsoft has a glitch in the OS that requires the ESP file to be updated. Apparently, if it was done with ASUS, for example, they are aware of the need and obviously what to do. As a end user doing the upgrade this doesn't change the ESP file and causes the problem. Worse, there is no work-around! So it is either send it to ASUS for several weeks, or try something else. The fix... I am changing the OS to WIN7PRO which will fix the dilemma and wait a few years until Microsoft can get their act together. I hear win8.2 is soon to be released and WIN9 about a year away. I hope this helps with those plaques with Bitlocker problems having the same progressive exercise.
      My System SpecsSystem Spec

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BitLocker - Turn On or Off for OS Drive in Windows 8
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