Microsoft Accounts Troubleshooter in Windows 8

Brink · Feb 13, 2013

Fix Microsoft Account Issues in Windows 8 with "Microsoft Accounts" Troubleshooter

Information

This tutorial will show you how to download and run the Microsoft Accounts troubleshooter to help troubleshoot and fix common issues with Microsoft accounts automatically in Windows 8.

Microsoft Accounts troubleshooter is only available in English, but will work in all languages.

You must be signed in as an administrator to be able to run the Microsoft Accounts troubleshooter.

Note

When you run the Microsoft Accounts troubleshooter, it will automatically check for the following common issues:

All settings sync incomplete
Microsoft account settings are corrupt
Can't connect to the sync service
Microsoft account required to sync settings
Unable to connect due to proxy or certificate Issue
Authentication information is incomplete
Check for roaming GPO enabled status
System time and date aren't correct
Problem with system registration
Signed in with a guest account or Roaming User Profiles enabled
Sync settings on this PC is turned off
You are not connected to the Internet
Proxy Settings
You have reached the daily sync quota
Check system not activated

Here's How:

1. Click/tap on either download button below to download the microsoftaccounts.diagcab file from Microsoft.

OR

2. Run the microsoftaccounts.diagcab file.

3. If prompted by UAC, then click/tap on Yes.

4. In the Microsoft Accounts troubleshooter, click/tap on the Advanced link. (see screenshot below)

5. Do step 6 or 7 below for what you would like to do. (see screenshot below)

6. To apply repairs automatically

A) Check the Apply repairs automatically box, and click/tap on Next. (see screenshot below step 5)

B) Follow any other instructions until completed, and go to step 8 below.

7. To select repairs you want to have done

A) Uncheck the Apply repairs automatically box, and click/tap on Next. (see screenshot below step 5)

B) After the scan completes, you will be able to select (check) what you would like to be fixed, and click/tap on Next. (see screenshot below)

NOTE: If you like, you can click/tap on the View detailed information link for more details.

C) Follow any other instructions until completed, and go to step 8 below.

8. When finished, click/tap on Close or explorer additional troubleshooting options if you like. (see screenshot below)
NOTE: If you like, you can click/tap on the View detailed information link for more details.

That's it,
Shawn

Microsoft Accounts Troubleshooter in Windows 8

Attachments