Windows 8 and 8.1 Forums


Windows Store Apps Troubleshooter - Fix Apps in Windows 8

  1. #30


    Posts : 22,564
    64-bit Windows 10


    Hello William,

    It sounds like the file association for your .cab files is not correct.

    If you like, download and merge the .reg file for the listed .cab option in the tutorial below to restore it's default associations. Afterwards, see if you are able to run the 'apps.diagcab' file.

    Default File Associations - Restore in Windows 8

    Hope this helps,
    Shawn

      My System SpecsSystem Spec

  2. #31


    Posts : 33
    Windows 8.1


    1. Am I correct in thinking that the yellow triangle with the black exclamation mark under problems found is alerting you to the fact that the troubleshooter has found something that it cant fix?

    2. When I run the Windows Store App troubleshooter it alerts me to the fact that a Microsoft Account is needed. I am using a Local Account so I ignore and click next it then checks for errors. Under problems found I get the yellow triangle against the Microsoft Account and also Service registration missing or corrupt which gets a green tick and fixed.
    If I run it again the same messages are still there every time so Im a bit confused!! Can anybody shed light on why it says Service registration missing or corrupt which it says its fixed comes up every time and says fixed each time?

    Everything seems to be working OK so Im not sure why it lists it under problems found when its already fixed it the previous times.
    Last edited by rickb278; 08 Oct 2014 at 08:33.
      My System SpecsSystem Spec

  3. #32


    Posts : 22,564
    64-bit Windows 10


    Hello Rick,

    Q1) That's correct. Anything listed with an exclamation mark is a found issue.

    Q2) It's alerting you that you need a Microsoft account since you do need one to be able to use modern apps that use a Microsoft service. For example: Mail, Store, Games, etc...

    If you like, you could use step 5 below to sign in to apps with a Microsoft account while still being signed in to Windows with a local account.
    Not sure about the "Service registration" issue, but could be related to not having a Microsoft account for why it keeps showing up.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  4. #33


    Posts : 33
    Windows 8.1


    Thanks for your advice Shawn...
    1. I will set myself up with a Microsoft Account and then run the Windows Store App Troubleshooter again to see what messages I get. It wont harm my system if the App has been run a few times will it as Ive already run it a few times because I didn't really understand what was going on?
    2. When I follow the instructions in your link to the Windows Store sign-in with a different Microsoft Account in Windows 8...in my case I'll be signed in to my PC with a Local Account..it says to click the arrow at the top when you've finished to go back to the Windows Store from the APP. Does that automatically sign you out of the Microsoft Account or do you have to do something manually to completely sign out and return back to my Local Account?
      My System SpecsSystem Spec

  5. #34


    Posts : 22,564
    64-bit Windows 10


    Q1) No. It will not hurt anything.

    Q2) If you use step 5, you will only be signed in to the Store/apps with the Microsoft account, and not Windows 8. You will still be signed in to Windows 8 with your local account and not the Microsoft account.
      My System SpecsSystem Spec

  6. #35


    Posts : 33
    Windows 8.1


    Ive just followed the method above with Microsoft Account. The Service Registration and Microsoft Account messages have gone now but have been replaced by two more.
    1. During the App Troubleshooting a message came up saying it wanted to Reset and open the Store so I clicked reset. Then there was a problem message saying my Display Adapter might be out of date... so I ran that troubleshooter and it didn't sort that out saying Hardware Changes might not have been detected. ( My Nvidia Graphics is right up to date with drivers and there are no problems at all with any devices in Device manager)...so that baffled me.
    2. Another Identified problem is Windows Store configuration may be damaged....I don't know what that refers to. Windows Store seems to be working properly with no issues
    Any ideas?
      My System SpecsSystem Spec

  7. #36


    Posts : 22,564
    64-bit Windows 10


    If you are not having any issues using the Store or modern apps now, then I wouldn't worry about it. Sometimes those troubleshooting wizards get to picky on what they find.
      My System SpecsSystem Spec

  8. #37


    Posts : 33
    Windows 8.1


    That's what I was wondering Shawn. I went back and signed in with my original Local Account again and ran the troubleshooter again from there and the display and Windows store configuration errors have gone away but They have ben replaced again by the original two problems found in my first message i.e Microsoft Account needed and Service registration missing or corrupt which again says its fixed .
    Out of curiosity I went to the Troubleshooting Apps in control panel Hardware and Devices and that one is saying Hardware changes might not have been detected too.
    Its a clean Windows 8 to 8.1 installation done last week. There are no problems with the system and no errors in Device Manager and Ive updated all my drivers to 8.1 latest drivers last week too. Do you think it probably is the troubleshooting wizards being too picky because I don't see what else it could be
      My System SpecsSystem Spec

  9. #38


    Posts : 22,564
    64-bit Windows 10


    Yeah, most likely. When they can't find anything specific wrong, they will sometimes list possible causes to check instead.
      My System SpecsSystem Spec

  10. #39


    Posts : 33
    Windows 8.1


    Thanks for the information Shawn..you've been very helpful. Its much appreciated :-)
      My System SpecsSystem Spec

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Windows Store Apps Troubleshooter - Fix Apps in Windows 8
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