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Word stops working when I press "save" or "save as"


Posts
39
#1
Just this really. And then I have to go to task manager and close it down and open it again but I can't get any work done as I can't save anything. I just installed the windows 8.1 patch two days ago. Any ideas anyone?
 

My Computer

System One

  • OS
    Windows 8

DustSailor

New Member
Pro User
#2
Hey tra,

Go into control panel's uninstall programs section, find office, and select 'change'. Click repair, restart, and let me know if that helps.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes
Posts
39
#3
Hi DustSailor - do you know how long this should take? I opted for the quick option but it' been "working on it" for around an hour now with no indication of how long this should be taking.
 

My Computer

System One

  • OS
    Windows 8

DustSailor

New Member
Pro User
#5
Hey tra,
I wasn't aware there was a 'quick' option. I thought it just asked if you would like to repair, and you would answer 'ok'.*

Restart the computer just to be on fresh ground.

*You could try doing the office repair overnight as well.

Keep in mind a lot of this stuff is just going to have to take time. With slower computers, it is inevitable.

It may be some kind of problem with your system. Follow this tut for SFC scan: http://www.eightforums.com/tutorials/3047-sfc-scannow-command-run-windows-8-a.html

Run an antivirus program, perhaps overnight for a full scan, so that your system is clean. If you know you do not have one, use something like Avast! or MSE. Malwarebytes is a great free accompanying tool for an additional scan if you'd like: Malwarebytes : Free Anti-Malware

Make sure your system only has programs that you want installed on it. For example, COUPONTHIS is not a good program to have installed; uninstall it.

Run disk optimization, good for both HDD's and SSD's: http://www.eightforums.com/tutorials/8615-optimize-drives-defrag-hdd-trim-ssd-windows-8-a.html - and make sure it is set to automatic.

This is a good list of how to speed some things up, some of which I already mentioned. Some things will cost money, which you obviously do not need to do (such as purchasing more RAM): http://www.eightforums.com/tutorials/37511-optimize-performance-windows-8-a.html

The SFC scan will do you good, as well as an antivirus scan, but the rest is just to eventually speed things up, but not really solutions to your current problem. Let me know at least how the scans go, and we'll move on from there.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom
    CPU
    Intel Core i7-3820 CPU OC @ 3.80GHz
    Motherboard
    Gigabyte G1.Assassin2
    Memory
    Corsair Dominator 16GB Quad Channel DDR3
    Graphics Card(s)
    Nvidia by EVGA - GeForce GTX 670 4GB
    Sound Card
    On board Creative SB X-Fi
    Monitor(s) Displays
    acer 24" H243H
    Screen Resolution
    1920 X 1080
    Hard Drives
    Main 500GB Hybrid Drive @ 7,200RPM
    Secondary OCZ SSD Vertex 3 Max IOPS
    PSU
    Silent Pro 1000w gold 80+
    Case
    Azza Hurrican 2000
    Cooling
    Liquid CPU cooler & fans
    Keyboard
    Microsoft Comfort Curve 2000
    Mouse
    Tek Republic Wired Laser Mouse
    Internet Speed
    5ms Ping 5.15Mb/s Download .64Mb/s Upload
    Browser
    Internet Explorer
    Antivirus
    Defender, Malwarebytes

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