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Won't accept password


Posts
1
#1
Hello. I just brought home an HP All in One desktop. I sat and filled it in last night. I just tried to get on it and I can't get past the login screen. I wrote my password down and it won't accept it. It says my name and underneath, it asks for my psswd. My email is wrong. It says **REMOVED**. That's not me. I have spent 3 hours getting # after # from Microsoft and sites to log onto. Not ONE of them helps ant the online chat is worthless. Is anyone out there able to help me? I'm so upset. Thanks. Maggie
 
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My Computer

System One

  • OS
    Hp all in one-Microsoft 8