• This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn more.

WLAN Autoconfig Service not running - Windows 8


danb

New Member
Posts
9
#1
Hi guys,

I was wondering if anyone would be able to advise me on a fix for a problem I'm having with my WLAN Autoconfig, windows keeps telling me that the service isn't running - I've noticed when I run Services.msc that it's usually not on, so I start it up which seemed to have solved the problem yesterday but today - not so much...

So now it's not showing visible wireless networks (all working fine on the network with other pc's on xp), doesn't seem to respond to going into flight mode etc.

All drivers are up to date for the laptop (it's probably only a couple of months old).

If there's any particular information you need just let me know and I'll get it right over to you.

Thanks in advance!
 

My Computer

System One

  • OS
    Windows 8

danb

New Member
Posts
9
#2
EDIT: Thought I had it working but same error again now - but I've noticed when it did briefly start up again another problem, all the other computers (running on trusty xp) are connected no problems with the internet, whereas the Wifi on my laptop has discovered the Wifi, but only as a local connection (triangle logo with squares in each corner)
 
Last edited:

My Computer

System One

  • OS
    Windows 8
#3

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

danb

New Member
Posts
9
#4
Hi Chev, thanks for replying.

I did this earlier today, see print screen:

scan prntscrn.png

IT found some corrupt files, but apparently these were repaired. Any ideas? It's really strange, as I've just reset the router and it's actually connected - I'm sure it won't last mind as I've reset the router a couple of times already today with no joy.
 

My Computer

System One

  • OS
    Windows 8
#5
Hi Chev, thanks for replying.

I did this earlier today, see print screen:

View attachment 35158

IT found some corrupt files, but apparently these were repaired. Any ideas? It's really strange, as I've just reset the router and it's actually connected - I'm sure it won't last mind as I've reset the router a couple of times already today with no joy.
Resetting the router doesn't really effect the Wlan service not starting up which is the bigger problem.

Try running the DISM command from the link and see what it says.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
#7
If you can't run the DISM command then you have big problems for certain. Posting the log might tell us something.

Be sure and run the command as printed copy/paste, the spaces are required before the /> Dism /Online /Cleanup-Image /RestoreHealth

You might try rebooting and then run the DISM command again to see if it will run as it should.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps
#9

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

danb

New Member
Posts
9
#10
Hi Chev,

I ran it this morning, and it did perform the scan but doesn't look like it's come back with much, see print screen below.

test4.jpg

I shall reboot and give it another run, thank again.
 

My Computer

System One

  • OS
    Windows 8
#12
Hi,

I ran the DISM again and had the same results as above. Is there anything further I should do next?

Thanks
At least now we have a reason for the wireless not to work. I'd expect to see strange problems like this when machines can't run the DISM repair scan.

Have you updated to Windows 8.1 yet, no mention of this anywhere and at this point upgrading to 8.1 with a clean install would most likely fix the problem.
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps

danb

New Member
Posts
9
#14
It's not letting me upgrade to 8.1, I'm guessing it's because there is a particular upgrade for windows 8 that keeps failing to install.

Error Code 80073712 - I've followed through window's advice, I installed and ran windows update diagnostic - came back with:

[TD="class: title, colspan: 3"]Issues found[/TD]

Problems installing recent updates
Problems installing recent updates

[TD="width: 90"]Not fixed[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]

Check for missing or corrupt files
Check for missing or corrupt files

[TD="width: 90"]Detected[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]

Some security settings are missing or have been changed
Some security settings are missing or have been changed

[TD="width: 90"]Fixed[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]

Service registration is missing or corrupt
Service registration is missing or corrupt

[TD="width: 90"]Fixed[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]

Windows Update error 0x80073712(2014-01-16-T-01_23_17P)
Windows Update error 0x80073712(2014-01-16-T-01_23_17P)

[TD="width: 90"]Fixed[/TD]
[TD="width: 20"]

[/TD]

[TD="colspan: 4, align: right"]

[/TD]




Then I ran DISM.exe/ .../ scan (Came back with 'The component store is repairable & The operation completed successfully' & DISM.exe/ .../ Restorehealth with no real results as per the previous attempts.

Starting to think this laptop has something against me.
 

My Computer

System One

  • OS
    Windows 8
#15
I don't know what happened to this laptop but it was royally messed up, I was correct about the system file problem but it appears to be much worse than that.

The update to 8.1 requires that certain Windows updates are installed correctly. In your case you might try resetting the system which should set it back to default state of Windows 8, after that you need to install all the updates which will eventually give you the option to install Windows 8.1 from the Windows store.

You would need to back everything up before the reset. http://www.eightforums.com/tutorials/2302-reset-windows-8-a.html
 

My Computer

System One

  • OS
    Windows 8.1 Pro WMC
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home built
    CPU
    Q9650 @ 4.05 GHz
    Motherboard
    Gforce 780i SLI FTW
    Memory
    8GB Gskill DDR2 1200Mhz
    Graphics Card(s)
    GTX-480
    Sound Card
    Asus D2 Xonar
    Monitor(s) Displays
    HannsG
    Screen Resolution
    1680x1050
    Hard Drives
    Gskill 120GB SSD
    PSU
    Thermal Take 1000watts
    Case
    Thermal Take Xtreme
    Cooling
    9 fans air cooled
    Keyboard
    G15 logitech
    Mouse
    G9 logitech
    Internet Speed
    50mbps