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Windows updates stuck on 14 of 37


RhinoCan

New Member
Posts
67
#1
I rebooted my computer last night for the first time in a couple of weeks. I chose the update and restart option and everything started normally. After a while - 20 minutes maybe - it was up to 14 of 37 updates. It was still stuck at 14 of 37, 16+ hours later. I started composing this question on my phone and noticed that I was at the login screen on my laptop. I signed in normally then checked to see if there were still updates pending but there were none. I started catching up on email and everything seemed fine, then the computer started getting unresponsive. I tried to reboot and found I had an update option. I chose that and it told me there were 27 updates just minutes after saying there were no updates and that was only minutes after it had been stuck on update 14 of 37! What the heck is going on here? Is there anything I need to do to verify that all necessary updates have been completely and successfully installed?

I am running 8.1 on an ASUS laptop.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    ASUS K55N
    CPU
    AMD A8-4500 APU with Radeon HD Graphics 1.90 GHz
    Motherboard
    not sure
    Memory
    8.00 GB installed, 7.46 GB usuable
    Graphics Card(s)
    Radeon
    Sound Card
    not sure
    Monitor(s) Displays
    Built-in laptop screen
    Screen Resolution
    1366x768
    Hard Drives
    one 750 GB
    PSU
    Not sure
    Case
    Not sure
    Cooling
    Not sure
    Keyboard
    Built in to laptop
    Mouse
    None; I use the touchpad
    Internet Speed
    6 Mbps down, 0.25 Mbps up
    Browser
    current versions of Firefox, Chrome and IE
    Antivirus
    Avast Free
    Other Info
    I *think* many of the questions to which I've answered "not sure" are irrelevant because it is a laptop but if you need to know specifically what model of cooling fans or keyboard or whatever where built in to the laptop, I can try to find that out if you tell me where to look. I don't see this information in the Windows/System display but maybe it is elsewhere. I'm not sure what a "PSU" is: Powe