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Windows Updates Installed or Not?


Steve C

Member
Power User
UK

Posts
275
#1
Capture.JPG
Windows Update recorded 25 updates today. I selected Install but got the message above. They have not been installed (not needed) but remain as scheduled updates in Windows Update. Is this normal operation or is there a problem I need to sort out?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#2
Haven't seen that before. Did you reboot the computer and look in View Update History if any of those were definitely installed.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Steve C

Member
Power User
UK

Posts
275
#3
I switched from my admin account to another user account and the updates then installed from there OK. I ran sfc /scannow which fixed some errors. Is there a way to check that Windows Update is configured correctly?

Note I updated to Windows 8.1 a few days ago. The first tranche of 'catch up' updates after the upgrade a few days ago worked fine.
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#4
Run the Windows Update Troubleshooter:
Troubleshoot problems with installing updates - Windows Help

If the sfc command did not fix all corrupt system files, run:
Dism /Online /Cleanup-Image /RestoreHealth

The above command may appear to be stalled at 20% but it is not, let it finishThen run the sfc command again and reboot the computer afterwards and check for updates. See if things come back to normal.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Steve C

Member
Power User
UK

Posts
275
#5
I ran the Windows Update Troubleshooter which showed the following reports and fixed the problems. This was after sfc /scannow found problems and fixed them.
Update Errors 2.JPG
Update Errors 3.JPG
Hopefully iWindows Update will work for the next update cycle. Why would these errors occur?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome

Steve C

Member
Power User
UK

Posts
275
#6
The same problem has recurred despite running the Windows Update Troubleshooter. Any ideas?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#7
How many updates did you receive this cycle and are any of them optional? Temporarily disable your anti virus program and firewall and see if they install. If not, try to install 1 and see if it installs.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Steve C

Member
Power User
UK

Posts
275
#8
There were 2 updates - 1 optional and 1 not. The single recommended update would not install. I turned off Auto Update and selected both then they both downloaded and installed when I requested! Are there other troubleshooting steps to try apart from the Windows Update Troubleshooter?
 

My Computer

System One

  • OS
    Windows 8.1 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Build
    CPU
    Intel i3570K
    Motherboard
    Gigabyte GA-77X-UD5H
    Memory
    16 GB
    Graphics Card(s)
    Sapphire R9 280X Toxic
    Sound Card
    Realtek on motherboard
    Monitor(s) Displays
    Viewsonic VP2770
    Screen Resolution
    2560 x 1440
    Hard Drives
    Intel 520 180GB SSD
    Seagate 2T HDD
    Seagate external 1T USB HDD
    PSU
    XFX 850W
    Case
    Nanoxia Deep Silence 1
    Cooling
    Noctua NH-D14
    Keyboard
    Microsoft
    Mouse
    Microsoft
    Internet Speed
    50Mbps
    Browser
    Chrome

Nuccii

New Member
VIP Member
Guru
Canada

Posts
1,950
#9
I glad you got them in. Let's hope that Windows Update has settled down and you not longer have problems installing others. There is nothing much further than you have tried up to now.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510