Solved Windows Update wont download... SFC finds corrupt cant fix

[minnesotagolfnu]

Running 8.1 and noticed that my Windows Update wasn't downloading files. Ran SFC /SCANNOW

C:\Users\XXXXX>SFC /SCANNOW


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.

Looking at my CBS.log. I find the following:
CSI 0000080e [DIRSD OWNER WARNING] Directory [ml:520{260},l:56{28}]"\??\C:\WINDOWS\system\Speech" is not owned but specifies SDDL in component Windows-Media-SpeechSynthesis-WinRT, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral


2014-01-29 16:38:07, Info CSI 0000080f Ignoring duplicate ownership for directory [l:56{28}]"\??\C:\WINDOWS\system\Speech" in component Windows-Media-SpeechSynthesis-WinRT, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral


2014-01-29 16:38:07, Info CSI 00000810 [SR] Verify complete
2014-01-29 16:38:07, Info CSI 00000811 [SR] Repairing 1 components
2014-01-29 16:38:07, Info CSI 00000812 [SR] Beginning Verify and Repair transaction
2014-01-29 16:38:08, Info CSI 00000813 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:Uz6XUbpLZdqfZ1BzMGTyy2jHI0bN3LjRMKWDISRGyv8=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2014-01-29 16:38:08, Info CSI 00000814 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-29 16:38:08, Info CSI 00000815 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.16384_none_9590ba64d5b91f79\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:Uz6XUbpLZdqfZ1BzMGTyy2jHI0bN3LjRMKWDISRGyv8=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2014-01-29 16:38:08, Info CSI 00000816 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-01-29 16:38:08, Info CSI 00000817 [SR] This component was referenced by [l:186{93}]"Microsoft-Windows-Printer-Drivers-Package~31bf3856ad364e35~amd64~~6.3.9600.16384.INF_prncacla"
2014-01-29 16:38:08, Info CSI 00000818 [SR] Repair complete
2014-01-29 16:38:08, Info CSI 00000819 [SR] Committing transaction
2014-01-29 16:38:08, Info CSI 0000081a Creating NT transaction (seq 1), objectname [6]"(null)"
2014-01-29 16:38:08, Info CSI 0000081b Created NT transaction (seq 1) result 0x00000000, handle @0xd1c
2014-01-29 16:38:08, Info CSI 0000081c@2014/1/29:22:38:08.439 Beginning NT transaction commit...
2014-01-29 16:38:08, Info CSI 0000081d@2014/1/29:22:38:08.566 CSI perf trace:
CSIPERF:TXCOMMIT;147625
2014-01-29 16:38:08, Info CSI 0000081e [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired



I dont know what "DIRSD OWNER WARNING" means (Which appears hundreds of times)
and: I dont know what "Ignoring duplicate ownership for directory" (Which appears hundreds of times)



I have no clue what all this means...and I apologize if it appears like a bunch of garbage. I am totally clueless and a pure Amateur at this. I dont know how to repair and fix the corrupt or missing files. I need help badly, but please remember that I am a rookie. Use terms and language a 5 year old could understand and I might have a chance!

Thanks in advance!
Scott

 

[David Bailey]

Run:

Dism /Online /Cleanup-Image /RestoreHealth

in administrator command prompt & run sfc again.



It'll fix things.

 

[minnesotagolfnu]

Ill do that right now David! Did anything look odd about the CBS log? (Other than I didnt organize it well!)

 

[David Bailey]

Ill do that right now David! Did anything look odd about the CBS log? (Other than I didnt organize it well!)

I don't read logs.
It's over my head.

EDIT-- I never took the time to learn how.Just lazy.

 

[minnesotagolfnu]

David,

Here is what the results are:



C:\Users\SCOTT>Dism /Online /Cleanup-Image /RestoreHealth




Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I haven't a clue what this means or what to do!

Thanks for the time!!
Scott

 

[David Bailey]

Wrong command prompt.

C:\Users\SCOTT>Dism /Online /Cleanup-Image /RestoreHealth

You NEED to run it in an Administrator Command Prompt.

David,

Here is what the results are:



C:\Users\SCOTT>Dism /Online /Cleanup-Image /RestoreHealth




Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384


[==========================100.0%==========================]


Error: 0x800f0906


The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.


The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

I haven't a clue what this means or what to do!

Thanks for the time!!
Scott

 

[minnesotagolfnu]

Wrong command prompt.


C:\Users\SCOTT>Dism /Online /Cleanup-Image /RestoreHealth


You NEED to run it in an Administrator Command Prompt.

I thought i was running in Administrator Command Prompt...Right clicked CMD tile, click run as administrator, (Also in Safe Mode) If that matters.

How do I run it in Admin?

Thanks
Scott

 

[David Bailey]

Wrong command prompt.


C:\Users\SCOTT>Dism /Online /Cleanup-Image /RestoreHealth


You NEED to run it in an Administrator Command Prompt.

I thought i was running in Administrator Command Prompt...Right clicked CMD tile, click run as administrator, (Also in Safe Mode) If that matters.

How do I run it in Admin?

Thanks
Scott

Don't do it in safe mode.

Here is how to get an Administrator command prompt:

 

[David Bailey]

See picture:

 

[David Bailey]

Dism hangs on 20% for a long time & suddenly finishes.

Running dism & then sfc might take an hour or so.

 

[minnesotagolfnu]

Got the CMD as admin...doesn't show a % just a blinking cursor. When I tried to SFC /SCANNOW from here before it said that there was another program running preventing SFC.

 

[David Bailey]

Got the CMD as admin...doesn't show a % just a blinking cursor. When I tried to SFC /SCANNOW from here before it said that there was another program running preventing SFC.

It takes a while to show anything.
Just wait for 20% to appear.

You got the sfc message because dism was already running.

 

[David Bailey]

Once you start the dism command it takes its' own good time to display the 20% complete message.
After a long time it will suddenly reach 100% complete & say the store corruption was repaired.

Then close the command window & open another administrator command prompt & run sfc /scannow.

 

[minnesotagolfnu]

Sounds good, its still chugging along...no % yet! All this time I have spent and you can fix in minutes...I even downloaded Norton Cause I thought Defender didnt catch a virus...guess i can delete Norton Now!

Thanks again,
Scott

 

[David Bailey]

Sounds good, its still chugging along...no % yet! All this time I have spent and you can fix in minutes...I even downloaded Norton Cause I thought Defender didnt catch a virus...guess i can delete Norton Now!

Thanks again,
Scott

The more corruption you have, the longer dism takes to fix things.

I'll be here till we sort this out.

EDIT-- Sometimes I have to wait 15 minutes or more before it shows a 20% complete.

 

[minnesotagolfnu]

Still nothing! Meaning no %...musta been in bad shape. Could something be "Holding it up"? Norton, a firewall...

Ill keep ya posted!!

Scott

 

[minnesotagolfnu]

Would you recommend me starting it again? or would it still take as long?
Last Image:


C:\WINDOWS\system32>Dism /Online /Cleanup-Image /RestoreHealth


Deployment Image Servicing and Management tool
Version: 6.3.9600.16384


Image Version: 6.3.9600.16384

 

[David Bailey]

Still nothing! Meaning no %...musta been in bad shape. Could something be "Holding it up"? Norton, a firewall...

Ill keep ya posted!!

Scott

You could close the prompt & try it again if it soon doesn't show something.
I would give it half an hour.

Your computer must really have corruptions.

No, nothing will hold it up.

Be patient.
Computers can bug the hell out of you sometimes.

 

[minnesotagolfnu]

Is there a program that I can use to keep it cleaner? I have Glarysoft on here, but havent used it much or lately. Also, I think that I should probably stick with Defender as antivirus and delete Norton. I need some utility to keep it clean and running smoothly, a good cleaning out now and then...just so many out there, I dont know which is best, if any. Or is there a CMD that I can run that will clean it out and running fast?

Being patient!

 

[David Bailey]

Is there a program that I can use to keep it cleaner? I have Glarysoft on here, but havent used it much or lately. Also, I think that I should probably stick with Defender as antivirus and delete Norton. I need some utility to keep it clean and running smoothly, a good cleaning out now and then...just so many out there, I don't know which is best, if any. Or is there a CMD that I can run that will clean it out and running fast?

Being patient!

I got rid of Norton.
Didn't like it.

I use CCleaner:

Download CCleaner 4.10.4570 - FileHippo.com

It has various options.
A lot of people use it.
I like it.