Windows Update stuck at "Checking for Updates"

[saulob]

Already tried everything I read on a lot of threads here. The Windows Update is stuck at the "green bar"

I'm using Windows 8.1

1) Already used the Microsoft Fixit from this KB topic: How do I reset Windows Update components?
2) Tried all the fixes I could use from this page: https://www.winhelp.us/reinstall-windows-update.html
3) Tried "sfc /scannow"
4) Tried "Dism /Online /Cleanup-Image /RestoreHealth"

Still nothing, the green bar keep going for more than 4/5 hours

Is there anything left to do? Or just re-install? Uninstall/Install windows again?

 

[Nuccii]

Temporarily disable your antivirus program if it helps.

 

[saulob]

Temporarily disable your antivirus program if it helps.

No antivirus here, just Windows Defender, should I disable it?

There's no other "in-memory" app installed, just Office.

 

[Nuccii]

Run System Files Cleanup in Disk Cleanup from Administrative Tools in the Control Panel. Reboot when done and retry.

 

[saulob]

Run System Files Cleanup in Disk Cleanup from Administrative Tools in the Control Panel. Reboot when done and retry.

Doing that since read your reply. Right now it's stuck "cleaning the Windows Update files", more than 2 hours.

Let's wait

Thanks

 

[Nuccii]

Be patient, it should not be much longer.

 

[saulob]

Ok, everything was deleted, took some time, but it was deleted. Then, I turned off the computer to try again today

Turned the computer on and clicked to check for updates.

One hour later and still on the "checking for updates" green bar

 

[Nuccii]

How's your internet speed and if any connection problems? Perform a Clean Boot, then try. If there is an improvement, follow the rest of the tutorial. You may find what is causing the slowdown.
http://www.eightforums.com/tutorials/23382-troubleshoot-problem-clean-boot-windows-8-a.html

 

[softwaremaniac]

If that doesn't help, please try option three: Windows Update - Reset - Windows 7 Help Forums

 

[saulob]

I have 25mb on internet, it's good, no problem on that. I'm on another Windows 8.1 machine talking with you, no problem at all.

Did the clean boot, there was only:

- Java updater
- Adobe Acrobat Service
- Google Service (from chrome)
- Intel Graphics

Disabled it all and executing Windows Update now, still on the "green bar".

Ouch, the windows update stopped now. Red error. Unable to check for updates, error "8024A008". I clicked the try again button

 

[saulob]

If that doesn't help, please try option three: Windows Update - Reset - Windows 7 Help Forums

Thank you. But I did that too...

I tried, no luck at all

 

[Nuccii]

Try the solution from the Microsoft Community:
Error code 8024A008 when trying to check for updates - Microsoft Community

 

[saulob]

Try the solution from the Microsoft Community:
Error code 8024A008 when trying to check for updates - Microsoft Community

Impressive, I did the Get-WUInstall command, the system downloaded more than 52 updates, installed and rebooted.

Then I went to check for updates, still on the green bar

 

[Nuccii]

For the time being your updates are up to date.

In Task Manager, Processes tab, what is the % of CPU being used while the system is at idle then run Windows Update again and tell me what the % is now.

Windows key + W and type Troubleshooting then click Troubleshooting
Click System and Security, Windows Update then Advanced then next on the next screen. Does it fix anything. You will have to reboot for any changes to take effect.

 

[saulob]

@Nuccii, thank you very much for your help.

I checked the cpu usage during Windows Update and it's onlye 3%, all ok.

I tried the Troubleshooting and every time I opened it with admin rights it says that some components from Windows Update needs to be repaired and it's fixed. Every time I open the Troubleshooting.

I close the troubleshooting and try the Windows Update again, still searching for updates and stuck on the green bar

Nothing left to do... only format? only re-install?

 

[Nuccii]

Yes, unfortunately we cannot uninstall Windows Update and reinstall it as we were able to in prior versions of Windows.

Back up your data and perform a Refresh: http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

Failing that, reinstall Windows. Keep a record of your Windows Key just in case before doing anything.

 

[atif1976]

try this. worked for my windows 8.1
Run CMD in administrator mode and run the command below.


dism /online /cleanup-image /StartComponentCleanup /ResetBase

 

[Cliff S]

Try downloading this batch file and right click, it, select properties, and unblock it. Then extract it and double click the shortcut give permission and let it run trough(it's done fast).
View attachment Error code 8024402F fix.zip

What it is
:

regsvr32 c:\windows\system32\vbscript.dll /sregsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s

 

[erpster4]

Install the following Win8.1 update - KB3172614
Microsoft Update Catalog

this update rollup contains Windows Update Client v7.9.9600.18340 from KB3163023 that should resolve the long "checking for updates" problem

 

[BUZ]

Install the following Win8.1 update - KB3172614
Microsoft Update Catalog

this update rollup contains Windows Update Client v7.9.9600.18340 from KB3163023 that should resolve the long "checking for updates" problem

Thank you, this really helped me!