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Windows Update stuck at "Checking for Updates"


saulob

New Member
Posts
8
#1
Already tried everything I read on a lot of threads here. The Windows Update is stuck at the "green bar"

I'm using Windows 8.1

1) Already used the Microsoft Fixit from this KB topic: How do I reset Windows Update components?
2) Tried all the fixes I could use from this page: https://www.winhelp.us/reinstall-windows-update.html
3) Tried "sfc /scannow"
4) Tried "Dism /Online /Cleanup-Image /RestoreHealth"

Still nothing, the green bar keep going for more than 4/5 hours

Is there anything left to do? Or just re-install? Uninstall/Install windows again?
 

My Computer

System One

  • OS
    Windows 8.1

Nuccii

New Member
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Canada

Posts
1,950
#2
Temporarily disable your antivirus program if it helps.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Nuccii

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#4
Run System Files Cleanup in Disk Cleanup from Administrative Tools in the Control Panel. Reboot when done and retry.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

saulob

New Member
Posts
8
#5
Run System Files Cleanup in Disk Cleanup from Administrative Tools in the Control Panel. Reboot when done and retry.
Doing that since read your reply. Right now it's stuck "cleaning the Windows Update files", more than 2 hours.

Let's wait :)

Thanks
 

My Computer

System One

  • OS
    Windows 8.1

Nuccii

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#6
Be patient, it should not be much longer.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

saulob

New Member
Posts
8
#7
Ok, everything was deleted, took some time, but it was deleted. Then, I turned off the computer to try again today :)

Turned the computer on and clicked to check for updates.

One hour later and still on the "checking for updates" green bar :(
 

My Computer

System One

  • OS
    Windows 8.1

Nuccii

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#8

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

softwaremaniac

Well-Known Member
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Pro User
Posts
2,480
#9

My Computer

System One

  • OS
    Windows 10 Pro x64
    Computer type
    PC/Desktop
    CPU
    INTEL Core i7-2700K 3.5GHz
    Motherboard
    ASROCK Fatal1ty P67 Main Board
    Memory
    HyperX Blu 8GB (2 x 4GB) DDR3 1600
    Graphics Card(s)
    Gigabyte GTX 980 Ti G1 Gaming
    Sound Card
    On-board
    Monitor(s) Displays
    Philips Brilliance BDM4065UC
    Screen Resolution
    3840x2160
    Hard Drives
    SSD: Samsung EVO 250 GB
    Internal HDD: WD Black 1TB
    External: 2x2TB MyBook drives
    1x4TB MyBook
    1x1TB Seagate Freeagent drive
    PSU
    Corsair GS 700W
    Case
    Silverstone Kublai KL04
    Cooling
    Artic Cooling Freezer Pro
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    Logitech G710+
    Mouse
    Razer Mamba Elite 2012
    Internet Speed
    10/0.75
    Browser
    FF 39.0.3, Microsoft Edge, Chrome 44
    Antivirus
    Avast 10.0

saulob

New Member
Posts
8
#10
I have 25mb on internet, it's good, no problem on that. I'm on another Windows 8.1 machine talking with you, no problem at all.

Did the clean boot, there was only:

- Java updater
- Adobe Acrobat Service
- Google Service (from chrome)
- Intel Graphics

Disabled it all and executing Windows Update now, still on the "green bar".

Ouch, the windows update stopped now. Red error. Unable to check for updates, error "8024A008". I clicked the try again button
 

My Computer

System One

  • OS
    Windows 8.1

Nuccii

New Member
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Canada

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1,950
#12

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

Nuccii

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#14
For the time being your updates are up to date.

In Task Manager, Processes tab, what is the % of CPU being used while the system is at idle then run Windows Update again and tell me what the % is now.

Windows key + W and type Troubleshooting then click Troubleshooting
Click System and Security, Windows Update then Advanced then next on the next screen. Does it fix anything. You will have to reboot for any changes to take effect.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

saulob

New Member
Posts
8
#15
@Nuccii, thank you very much for your help.

I checked the cpu usage during Windows Update and it's onlye 3%, all ok.

I tried the Troubleshooting and every time I opened it with admin rights it says that some components from Windows Update needs to be repaired and it's fixed. Every time I open the Troubleshooting.

I close the troubleshooting and try the Windows Update again, still searching for updates and stuck on the green bar :(

Nothing left to do... only format? only re-install?
 

Attachments

My Computer

System One

  • OS
    Windows 8.1

Nuccii

New Member
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Guru
Canada

Posts
1,950
#16
Yes, unfortunately we cannot uninstall Windows Update and reinstall it as we were able to in prior versions of Windows.

Back up your data and perform a Refresh: http://www.eightforums.com/tutorials/2293-refresh-windows-8-a.html

Failing that, reinstall Windows. Keep a record of your Windows Key just in case before doing anything.
 

My Computer

System One

  • OS
    windows 8.1 Update 1 Pro 64bit
    System Manufacturer/Model Number
    Pavillion H8-1202
    CPU
    I7-2600 @ 3.4 GHz
    Motherboard
    PEGATRON
    Memory
    8 GB
    Graphics Card(s)
    NIVDIA GeForce GT 520
    Sound Card
    Realtek ALC656GR CODEC
    Monitor(s) Displays
    Samsung SyncMaster S22B350
    Screen Resolution
    1920X1080 32 bit color
    Hard Drives
    Samsung 850 EVO SSD 500GB
    Keyboard
    Razer Blackwidow Ultimate 2013
    Mouse
    Logitech M510

atif1976

New Member
Posts
1
#17
try this. worked for my windows 8.1
Run CMD in administrator mode and run the command below.


dism /online /cleanup-image /StartComponentCleanup /ResetBase
 

My Computer

System One

  • OS
    windows 8.1

Cliff S

Missing my GIF avatars:(
Pro User
Bamberg Germany

Posts
2,367
#18
Try downloading this batch file and right click, it, select properties, and unblock it. Then extract it and double click the shortcut give permission and let it run trough(it's done fast).
View attachment Error code 8024402F fix.zip

What it is
:
Code:
regsvr32 c:\windows\system32\vbscript.dll /sregsvr32 c:\windows\system32\mshtml.dll /s
regsvr32 c:\windows\system32\msjava.dll /s
regsvr32 c:\windows\system32\jscript.dll /s
regsvr32 c:\windows\system32\msxml.dll /s
regsvr32 c:\windows\system32\actxprxy.dll /s
regsvr32 c:\windows\system32\shdocvw.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups2.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 Softpub.dll /s
regsvr32 Mssip32.dll /s
regsvr32 Initpki.dll /s
regsvr32 softpub.dll /s
regsvr32 wintrust.dll /s
regsvr32 initpki.dll /s
regsvr32 dssenh.dll /s
regsvr32 rsaenh.dll /s
regsvr32 gpkcsp.dll /s
regsvr32 sccbase.dll /s
regsvr32 slbcsp.dll /s
regsvr32 cryptdlg.dll /s
regsvr32 Urlmon.dll /s
regsvr32 Shdocvw.dll /s
regsvr32 Msjava.dll /s
regsvr32 Actxprxy.dll /s
regsvr32 Oleaut32.dll /s
regsvr32 Mshtml.dll /s
regsvr32 msxml.dll /s
regsvr32 msxml2.dll /s
regsvr32 msxml3.dll /s
regsvr32 Browseui.dll /s
regsvr32 shell32.dll /s
regsvr32 wuapi.dll /s
regsvr32 wuaueng.dll /s
regsvr32 wuaueng1.dll /s
regsvr32 wucltui.dll /s
regsvr32 wups.dll /s
regsvr32 wuweb.dll /s
regsvr32 jscript.dll /s
regsvr32 atl.dll /s
regsvr32 Mssip32.dll /s
 

My Computer

System One

  • OS
    Windows 8.1 Update Pro in Hyper-V/Windows 10 Pro 64 bit
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Cliff's Black & Blue Wonder
    CPU
    Intel Core i7-8700K delidded @ 5.00GHz OC
    Motherboard
    ASUS ROG Maximus X Hero
    Memory
    32 GB Cosair Vengeance Blue 3015MHZ, Timings: 15, 17, 17, 39
    Graphics Card(s)
    ZOTAC GeForce GTX 1080 Ti AMP! Extreme Core, 11264 MB GDDR5X
    Sound Card
    (1) HD Webcam C270 (2) NVIDIA High Definition Audio (3) Realtek High Definition Audio
    Monitor(s) Displays
    BenQ BL2711U(4K) and a hp 27vx(1080p)
    Screen Resolution
    1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
    Hard Drives
    C: Samsung 960 EVO NVMe M.2 SSD
    E: & O: Libraries & OneDrive-> Samsung 850 EVO 1TB
    D: Hyper-V VM's -> Samsung PM951 Client M.2 512Gb SSD
    G: System Images -> HDD Seagate Barracuda 2TB
    PSU
    Corsair HX1000i High Performance ATX Power Supply 80+ Platinum
    Case
    IN WIN 303
    Cooling
    Thermaltake Floe Riing RGB TT Premium-Edition 360mm and 3 Corsair blue LED fans
    Keyboard
    Watson KB2150
    Mouse
    GIGABYTE M6900
    Internet Speed
    25+/5+ (+usually faster)
    Browser
    Edge; Chrome; IE11
    Antivirus
    Windows Defender of course & Malwarebytes Anti-Exploit as a
    Other Info
    Router: FRITZ!Box 7490
    Sound system: Philips Soundbar HTL2160 w/subwoofer

erpster4

Member
Member
Posts
91
#19
Install the following Win8.1 update - KB3172614
Microsoft Update Catalog

this update rollup contains Windows Update Client v7.9.9600.18340 from KB3163023 that should resolve the long "checking for updates" problem
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    Toshiba Satellite C55Dt-A5306
    CPU
    AMD Quad-Core A6-5200M Accelerated Processor
    Memory
    4 GB