Hi so I had my notebook for about 7 months and it has worked fine for me. It's an hP winter blue with 4gb of ram. Today I force shut down the laptop, which I've done many times before, but this time it wouldn't reboot properly. So I had to refresh my PC. When it refreshed I noticed that it was EXTREMELY buggy and laggy and slow. Like it take 3-4 minutes to open a program or to close a window. I tried to update to windows 8.1 but it said I had to update my current windows. There's 102 updates but it stays at 0%.... Any help or walkthroughs are greatly appreciated. And could this be a hardware issue because I did hit the laptop out of frustration hahah, although the internal drive is working properly.
- Windows 8