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Windows update not working

Pranshu

New Member
Windows update service not starting Error 1067

Hello,

I am having a problem with my new Windows 8 ultrabook.


Windows update were not happening so i checked the windows update section of the control panel. It was set to 'Automatically install updates' but when i checked for updates i was getting an error.


I used the Windows update troubleshooter and it did some fixes and then when i checked the Windows update section it asked me to restart the system. I did the restart but nothing happened.


I checked the Windows update service and it was in stopped mode, when i tried to start the service it crashed. It keeps crashing whenever i try to start it.


I checked and BITS was in 'running' state.


I keep getting the below stack trace in event viewer:


Faulting application name: svchost.exe_wuauserv, version: 6.2.9200.16420, time stamp: 0x505a9a4e
Faulting module name: wuaueng.dll, version: 7.8.9200.16547, time stamp: 0x51301764
Exception code: 0xc0000005
Fault offset: 0x000000000013c7dc
Faulting process id: 0x17cc
Faulting application start time: 0x01ce5a0fdb44fe6f
Faulting application path: C:\Windows\system32\svchost.exe
Faulting module path: c:\windows\system32\wuaueng.dll
Report Id: 3b276357-c604-11e2-be80-6036dd2b9714
Faulting package full name:
Faulting package-relative application ID:


Could it be that any of the svchost.exe is in stopped mode.

Please help me i have tried several option online like resetting the windows update client, re-registering wuaueng.dll, etc!!

Please note that the service is not starting up, also some other services mostly those that are dependent on RPC service because of all this i am unable to download any app from windows store it gives and error code.

whenever i am starting the service i am getting the below error message in pop up:

"Error 1076: The process terminated unexpectedly"

Please help!!
 
Last edited:

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Pranshu

New Member
Error: 0x800f0906

Hi shawn,

Firstly thanks for replying and also for welcoming me :)

The first option you gave didn't work after restart the service was in stopped mode.

When i tried to start the service, it started for sometime and then again stopped -- this is what usually happens!


The second option gave me an error:

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>Dism /Online /Cleanup-Image /CheckHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

No component store corruption detected.
The operation completed successfully.

C:\Windows\system32>Dism /Online /Cleanup-Image /ScanHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]
The component store is repairable.
The operation completed successfully.

C:\Windows\system32>
C:\Windows\system32>Dism /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool
Version: 6.2.9200.16384

Image Version: 6.2.9200.16384

[==========================100.0%==========================]

Error: 0x800f0906

The source files could not be downloaded.
Use the "source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Please suggest what to do now?

Regards,
Pranshu
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
Pranshu,

Usually when dism is unable to repair the component store, you may need to refresh or reset Windows 8. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

Pranshu

New Member
sad :(

But are you sure that would be helpful...

I do not want to reset or refresh the windows.

couldn't we just give an alternate source and run DISM again :cry:

i did once windows restore but that didn't help either.

Is there any way to find out the root cause of the issue may then we will be able to resolve it.
 

My Computer

System One

  • OS
    Windows 8

Brink

Administrator
Administrator
mvp
The root cause is corruption from something. I'm not sure how to fix this type of corruption without a refresh or reset. :(
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    16 GB (8GBx2) G.SKILL TridentZ DDR4 3200 MHz
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 970 EVO Plus M.2,
    250GB Samsung 960 EVO M.2,
    6TB WD Black WD6001FZWX
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    Linksys EA9500 router,
    Arris SB8200 cable modem,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Lumia 1520 phone

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