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Windows Update Issue: WARNING

Chrono

Member
Member
Update for Windows 8 for x64-based Systems (KB2779768)
Download size: 61.2 MB
You may need to restart your computer for this update to take effect.
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
Windows 8 and Windows Server 2012 cumulative update: December 2012
Help and Support:
Microsoft Support

Installing this not only failed, but gave me a black screen at reboot. This is the first time when seeing the update install screen say it failed and would uninstall the update. I tried rebooting several times and still, the black screen. My keyboard lights don't light up either. After resetting the comp a few times, finally, the screen lit up.

Update for Windows 8 for x64-based Systems (KB2779768)
Installation date: ‎12/‎12/‎2012 3:37 PM
Installation status: Failed
Error details: Code 800F0922
Update type: Important
Install this update to resolve issues in Windows. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article for more information. After you install this item, you may have to restart your computer.
More information:
Windows 8 and Windows Server 2012 cumulative update: December 2012
Help and Support:
Microsoft Support

Don't know what the issue is. This is the first time this has happened. Has anyone else installed this yet?
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

SovereignMercy

Member
Member
I installed it and now my computer won't start. It goes into repair. I'm trying to roll it back to an earlier date and it just started a hard drive disk check which it said would take at least an hour. Black screen with a blue window icon on it at the moment. Worked great until I restarted after that particular update.
 

My Computer

System One

  • OS
    Windows 8

Chrono

Member
Member
It's a rather large file for a simple update. Don't know what it's about, but I was lucky that my comp recovered. Hope yours recovers as well. Really hope MS didn't issue a bugged update that'll bork computers.
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

Chrono

Member
Member
Not really. After hitting the power button and starting it back up multiple times didn't work, I hit the reset button a few times. First couple of times, still got the black screen. The next time, the log in screen finally popped up. I've no idea what happened. It's not as if I'm running any third party programs start menu programs or anything like that.
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

fragment137

Member
Member
I can confirm that this update failed to configure on my machine as well. Reboot to black screen, and my computer also had a very tough time going through the regular startup process...

Unplugging my machine from power for a few minutes seemed to alleviate the issue and I was able to boot normally. Windows reverted the changes and I was able to resume normal function.
 

My Computer

System One

  • OS
    Windows 8 Professional 64b
    CPU
    Intel Core i7-2700K
    Motherboard
    Gigabyte GA-Z68AP
    Memory
    8GB Patriot G2 DDR3
    Graphics Card(s)
    MSI Cyclone R6850
    Sound Card
    Integrated
    Monitor(s) Displays
    32in Samsung HDTV (LCD)
    Screen Resolution
    1360x768
    Hard Drives
    2x OCZ Vertex 3 (RAID 0)
    3x Seagate Barracuda 2TB (RAID 5)
    PSU
    Corsair TX 750 W
    Case
    Corsair 600T (Graphite)
    Cooling
    Hyper 212 (Push-Pull), 2x200MM fans (w/ case) Rear 120mm

NoelDP

Three-Toed Sloth
VIP Member
Pro User
The reason that it's a large update is simple - it's a Cumulative update containing more than a single patch.
Windows 8 will not have Service Packs, but will have Cumulative Updates in much the same manner as IE did/does.
This is the second such update - the first was actually released before launch!
 

My Computer

System One

  • OS
    Win7 64-bit and Win8 32-bit in VM (+ others in VM)
    System Manufacturer/Model
    Asus K52F
    CPU
    i3
    Memory
    8GB
    Graphics Card(s)
    it's an i3 :)
    Sound Card
    Conexant (rubbish - or it may be the speakers)
    Screen Resolution
    1366x768
    Internet Speed
    whatever I can get - G3

SovereignMercy

Member
Member
I tried everything you all tried, nothing worked. I then put my Windows 8 Pro DVD in and did a refresh, but I haven't reinstalled that particular update yet.
 

My Computer

System One

  • OS
    Windows 8

Clarence

New Member
I posted this issue, which I too have, on the microsoft forum. I got a quick response from a microsoft pro who suggested several ways to get the fouled up update to install, but none of them worked for me. Now have some 7 update failed in update history for this particular cummulative update.
Solutions include the usual clean boot type. The only one that gave me confidence was the troubleshooting one, but ultimately the update acted in the very same way: downloaded the update, indicated install underway, reboot required comes up, reboot initiated, reboot commences, then suddenly a short screen "restarting" shows up and an auto reboot follows, back into windows 8 64bit and update failed shows up in update history.
Hope you post your solution to this update problem, the very first problem I've had with this now three week old new installation of windows 8.
C.
 

My Computer

System One

  • OS
    now on win 7, soon win 8
    Motherboard
    PX79 Pro
    Memory
    g skill
    Graphics Card(s)
    nividia

brummyfan

Well-Known Member
VIP Member
Guru
I have just updated with this Update, try uninstalling third party security (if any installed) and do the update, it might work.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Clarence

New Member
Hello brummyfan:
I had already tried disabling the Virus Protection on my machine, Kaspersky and it failed to install as described earlier.

I took your advice and removed the application completely and the result is the same. At reboot it indicates approx 9% installed as it's shutting down. On the boot into windows, it indicates the same approx 9% than drops off to the restarting indicator and reboot. Failure again registered in the windows updatel history.

Thank you for your contribution. Did your machine update without issue?

Clarence
 

My Computer

System One

  • OS
    now on win 7, soon win 8
    Motherboard
    PX79 Pro
    Memory
    g skill
    Graphics Card(s)
    nividia

brummyfan

Well-Known Member
VIP Member
Guru
Hi Clarence, yes, the update was luckily smooth, check whether other 3 updates installed (see the snip).
Capture 3.JPG
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Chrono

Member
Member
Hi Clarence, yes, the update was luckily smooth, check whether other 3 updates installed (see the snip).
View attachment 12882

I don't think I have the first three updates. The fourth one is the one that failed.

So, I just reverted my CPU overclock to stock settings and I got the ol' black screen of death again. After going through the same motions as before, I booted into safe mode and uninstalled my Nvidia drivers, as well and uninstalled the items under Display in device manager. I was finally able to boot back into my desktop. I went into device manager and noticed a "Logmein" display driver. I did install that program before. It's another remote desktop program that I uninstalled since I didn't really like it.

So, after having done all that, I tried installing that update again. Again, it failed in the same way, but this time I didn't get that annoying black screen. Not sure if this will help anyone else, but if it happens to other people, I hope it does.

Now, as for actually getting this update to install, I have no idea. No other updates are appearing in Windows Update. I suppose I could try installing those other files through MS's site, but I'd rather not.

I don't have any other antivirus installed.
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

brummyfan

Well-Known Member
VIP Member
Guru
Last edited:

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender

Chrono

Member
Member
It says they're for Server 2012. I know both 2012 and 8 are similar, but maybe this is the problem? An update for 2012 may not necessarily be good for 8, right?
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

Chrono

Member
Member
Well, I just tried them. First, I tried the 4.2 MB file. Then the 1.6MB file. Both worked. It restarted for each one, applied the update, and it was successful. The 1.3MB file failed, but it was okay. It didn't restart or anything. Just said it failed. Good enough for me. Then I tried the 60MB filed and same deal. It restarted, started applying the update, got to 100%, then failed and had to revert.

I totally give up on this update. I hope installing those two didn't screw something up.
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 920 2.66GHz (OC to 3.8GHz)
    Motherboard
    MSI Pro x58
    Memory
    6GB OCZ Gold
    Graphics Card(s)
    Two GTX 460s in SLI
    Sound Card
    Xonar DX
    Monitor(s) Displays
    Acer 21.5" Display
    Screen Resolution
    1920x1080
    PSU
    Corsair 750tx
    Case
    Xclio Windtunnel
    Cooling
    Noctua NH-D14

Clarence

New Member
Same thing here Chrono. Two installed manually, but the two other failed.
 

My Computer

System One

  • OS
    now on win 7, soon win 8
    Motherboard
    PX79 Pro
    Memory
    g skill
    Graphics Card(s)
    nividia

DaveCheltenham

New Member
Correct as @ 24th December 2012

A solution that worked for me now on a Dell laptop was to individually install all the other updates and after that, the offending KB2779768 did not show as being required. I did reset the Windows update by deleting all the files in C:\Windows\SoftwareDistribution in the safe mode as well just to be sure. To get to the safe mode, you can do this via a windows 8 boot disc or creating a separate Safe Mode Boot. How To Enable Windows 8 Safe Mode

Hope this helps

Regards

P.S. I did try a manual install first but that did not work.
 

My Computer

System One

  • OS
    Windows 8

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