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Windows Update fails -- corrupted files?


Posts
4
#1
About half a year ago, give or take, I ordered a Windows 8 OEM disk to install on my laptop. Machine runs fine, even upgrading to the 8.1 Preview and eventually to 8.1, and dual-booting Ubuntu GNOME. Life is good.

The most recent system update, however, continuously fails for some reason, giving me no error messages.
I've tried running sfc /scannow and DISM commands, but both of those fail, saying that there are corrupted system files preventing them from working.

The normal way to fix corrupted system files with Windows 8 would be to Refresh. However, I can't refresh with my install disk because it's not an 8.1 disk. I've tried using the trick with creating a useable ISO file, but that trick fails because the Product Key I'm using is a developer's license, not retail.

Any more ideas without starting from scratch? Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Elitebook 6390p
    CPU
    Intel Mobile Core 2 Duo
    Memory
    3 GB
    Graphics Card(s)
    Intel Mobile Chipset / RoyalBNA Driver
    Browser
    Firefox
    Antivirus
    Bitdefender

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#2
  1. Delete everything under: C:\Windows\SoftwareDistribution\Download
  2. Re-run Dism first:
    dism /online /cleanup-image /restorehealth
  3. Then run: sfc /scannow
    Note: You might have to run sfc multiple times until you get a clean message
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
4
#3
1. Completed
2. Stays at 20% for about 10 minutes, then says that the repair source could not be found (error code 0x800f081f)
3. No errors, for some reason

Is it an installation CD that DISM is looking for? This is a bit confuising.

EDIT: Tried installing update in question, it's been stuck at 3% for 20 minutes. Windows Update also claims that it has already failed once today.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Elitebook 6390p
    CPU
    Intel Mobile Core 2 Duo
    Memory
    3 GB
    Graphics Card(s)
    Intel Mobile Chipset / RoyalBNA Driver
    Browser
    Firefox
    Antivirus
    Bitdefender

Jeff E

New Member
Posts
7
#4
You are not the only one experiencing this. I have the same problem and evidently many others do too.

DISM /restoreHealth fails with 0x800f081f AFTER 8.1 update - Microsoft Community

kb2919355 Component Store corruption - The Hotfix Share

What is interesting is after running the "failed" command, the CBS.log indicates no problems were found.

Summary:
Operation: Detect and Repair
Operation result: 0x0
Last Successful Step: Entire operation completes.
Total Detected Corruption: 0
CBS Manifest Corruption: 0
CBS Metadata Corruption: 0
CSI Manifest Corruption: 0
CSI Metadata Corruption: 0
CSI Payload Corruption: 0
Total Repaired Corruption: 0
CBS Manifest Repaired: 0
CSI Manifest Repaired: 0
CSI Payload Repaired: 0
CSI Store Metadata refreshed: True

A poster in this thread indicates the command line error message is a bug but does not cite a source. Of course, not a peep from Microsoft.
 

My Computer

System One

  • OS
    Windows 8.1

topgundcp

Well-Known Member
VIP Member
Guru
San Jose - California

Posts
2,847
#5
OK, let us try from the elevated command:
  1. Dism /Online /Cleanup-Image /StartComponentCleanup
  2. Dism /Online /Cleanup-Image /RestoreHealth
  3. SFC /scannow
 

My Computer

System One

  • OS
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    Home Brewed
    CPU
    I7 4970K OC'ed @4.7 GHz
    Motherboard
    MSI-Z97
    Memory
    16 GB G-Skill Trident X @2400MHZ
    Graphics Card(s)
    NVIDIA GeForce GTS 450
    Sound Card
    X-Fi Titanium Fatal1ty Professional Series
    Monitor(s) Displays
    Dual HP-W2408
    Screen Resolution
    1920X1200
    Hard Drives
    256 GB M2 sm951, (2) 500GB 850EVO, 5TB, 2 TB Seagate
    PSU
    Antec 850W
    Case
    Antec 1200
    Cooling
    Danger Den H20
    Keyboard
    Logitech
    Mouse
    Logitech Performance Mouse MX
    Internet Speed
    35/12mbps
    Browser
    Firefox
Posts
4
#6
DISM cleanup also fails. If it's really just a bug, then I'm over-reacting.

EDIT 5/10: Apparently the update decided to work last night, because when I booted my laptop up this morning the update had installed... I'm leaving it up to a bug in the system. As a side note, is anyone having trouble with Silverlight?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Elitebook 6390p
    CPU
    Intel Mobile Core 2 Duo
    Memory
    3 GB
    Graphics Card(s)
    Intel Mobile Chipset / RoyalBNA Driver
    Browser
    Firefox
    Antivirus
    Bitdefender
Posts
4
#7
Update 5/14/14

Okay, so the update that's been causing all my problems has finally installed with no error, as have the most recent couple. I'm chalking this issue up to buggy software and an issue with the /sfc commands.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model Number
    HP Elitebook 6390p
    CPU
    Intel Mobile Core 2 Duo
    Memory
    3 GB
    Graphics Card(s)
    Intel Mobile Chipset / RoyalBNA Driver
    Browser
    Firefox
    Antivirus
    Bitdefender